FAQs
What is the role of a Sales Assistant at Poundland?
The Sales Assistant is responsible for providing excellent customer service, greeting and assisting customers, processing transactions, replenishing stock, and maintaining store standards in a welcoming environment.
Will I receive training as a Sales Assistant?
Yes, this role includes the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).
What kind of hours can I expect to work?
You will need to be flexible with your hours, as shifts may be required.
What employee benefits does Poundland offer?
Benefits include a 10% discount card, family-friendly benefits, loyal service awards, exclusive discount portal, apprenticeships, life assurance cover, health and wellbeing support, increasing holiday allowance, and an additional day off for your birthday.
Can you tell me about the company culture at Poundland?
Poundland promotes a culture of excellence, inclusion, and sustainability, encouraging team members to thrive and contribute to their mission of providing amazing value to customers. The core behaviours focus on loving customers, caring for colleagues, and protecting financial resources.
How does Poundland ensure good customer service?
Sales Assistants are trained to greet customers warmly, respond efficiently to queues, and provide knowledgeable and helpful service with a friendly attitude.
Is prior retail experience required for this position?
Previous experience in retail is preferred, but a positive attitude and willingness to learn are equally important.
What is the hiring process for the Sales Assistant position?
The hiring process typically involves submitting an application, attending an interview, and going through a reference check.
Do I need to have specific qualifications to apply?
Formal qualifications are not explicitly stated; however, a commitment to customer service and a friendly demeanor are essential.
Where can I find more information about this job opportunity?
You can find more information on the Poundland careers website or by contacting their HR department directly.