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Sales Assistant

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LUSH Fresh Handmade Cosmetics - MENA

10d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Hospitality & Retail
  • Bristol
  • 15d left

AI generated summary

  • You must deliver exceptional customer service, foster teamwork, and maintain open, positive communication to create memorable experiences and support a joyful shop environment.
  • You will provide exceptional customer service, demonstrate products, maintain store displays, manage inventory, handle transactions, and create a welcoming environment while resolving customer inquiries.

Requirements

  • Customer Experience: Embrace a true passion for delivering exceptional customer service; radiating positivity and creating memorable 5-star experiences, including indulgent product demonstrations. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
  • Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.
  • Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.

Responsibilities

  • Make our customers feel like VIPs with your friendly and helpful approach, ensuring they leave with smiles and a great impression of your shop.
  • Become a pro on our products, helping customers make perfect choices through luxurious demonstrations, and sharing your great knowledge on what makes each product right for them.
  • Team up with your colleagues to hit store goals, keep the shop floor fun, and deliver top-notch service together.
  • Get creative with displays and keep our store looking fabulous, using this as a way to help our customers find the right products while they’re shopping.
  • Help keep our inventory in check by restocking shelves, making sure everything is in its place, and ensuring our products are always ready for their close-up.
  • Keep our store sparkling clean and inviting, creating a space that adds to our customers' shopping joy.
  • Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
  • Be the go-to for customer questions, resolve issues, and make sure our customers are genuinely cared for.
  • Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.

FAQs

What is the expected work schedule for the Sales Assistant position?

The Sales Assistant position offers 12-24 hours of work per week.

What is the application deadline for this position?

The application deadline is Monday, 30th September 2024.

When is the group interview scheduled?

The group interview is scheduled for Wednesday, 9th October 2024, starting at 6pm.

When will training and the job start?

The start date and training will begin during the week commencing Monday, 28th October 2024.

What key responsibilities are expected from a Sales Assistant?

Sales Assistants are responsible for delivering exceptional customer service, showcasing products, working as part of a team to achieve store goals, maintaining store displays and cleanliness, and handling transactions.

What benefits are offered to Sales Assistants?

Benefits include holiday allowance, a 50% discount on Lush products and spa treatments, a profit-based bonus, complimentary spa treatment, pension scheme, paid day off for your birthday, and more.

Is there a primary caregiver parental leave benefit?

Yes, there is a benefit of 6 months' full pay for parental leave for primary caregivers.

What is the company culture like at Lush?

Lush promotes a culture of diversity, teamwork, and exceptional customer service, focusing on ethics, sustainability, and employee ownership.

How does Lush handle animal testing?

Lush is committed to fighting against animal testing and supports cruelty-free practices.

Can you explain the training process for new Sales Assistants?

New Sales Assistants will undergo in-depth training on Lush products and ingredients to become Lush Ambassadors, embodying the company's ethics and values in customer interactions.

LUSH Fresh Handmade Cosmetics - MENA

We're creating a cosmetics revolution to save the planet.

Manufacturing & Electronics
Industry
201-500
Employees
1995
Founded Year

Mission & Purpose

We believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We believe in buying ingredients only from companies that do not commission tests on animals and in testing our products on humans. We invent our own products and fragrances. We make them fresh by hand using little or no preservative or packaging, using only vegetarian ingredients, and tell you when they were made. We believe in happy people making happy soap, putting our faces on our products and making our mums proud. We believe in long candlelit baths, sharing showers, massage, filling the world with perfume and in the right to make mistakes, lose everything and start again. We believe our products are good value, that we should make a profit and that the customer is always right.