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Sales Assistant

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LUSH Fresh Handmade Cosmetics - MENA

10d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Sales & Business Development
  • Brighton & Hove, +3
  • 27d left

AI generated summary

  • You must have a passion for exceptional customer service, teamwork spirit, and strong communication skills to create a positive, collaborative environment that ensures memorable customer experiences.
  • You will engage customers with friendly service, share product knowledge, maintain store appearance, handle transactions, restock inventory, and participate in training to enhance your skills.

Requirements

  • Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
  • Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.
  • Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.

Responsibilities

  • Make our customers feel like VIPs with your friendly and helpful approach, ensuring they leave with smiles and a great impression of your shop.
  • Become a pro on our products, helping customers make perfect choices, and sharing your great knowledge on what makes each product right for them.
  • Team up with your colleagues to hit store goals, keep the shop floor fun, and deliver top-notch service together.
  • Keep our store looking fabulous, using this as a way to help our customers find the right products while they’re shopping.
  • Help keep our inventory in check by restocking shelves, making sure everything is in its place, and ensuring our products are always ready for their close-up.
  • Keep our store sparkling clean and inviting, creating a space that adds to our customers' shopping joy.
  • Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
  • Be the go-to for customer questions, resolve issues, and make sure our customers are genuinely cared for.
  • Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
  • Get hands-on with customers, applying relevant product recommendations to their hands and arms to showcase our fantastic formulations.

FAQs

What are the working hours for the Sales Assistant position?

The Sales Assistant position offers 12 hours per week.

What is the application deadline for this job?

The application deadline for the Sales Assistant position is Sunday, 13th October 2024.

When will interviews take place for this role?

Interviews for the Sales Assistant position will be held on Saturday, 19th and Sunday, 20th October 2024.

What are the employment dates for this job?

The employment dates for the Sales Assistant position are from Monday, 21st October 2024 to 29th December 2024.

What key responsibilities does a Sales Assistant have?

Key responsibilities include delivering exceptional customer service, assisting with product knowledge, maintaining store appearance, managing inventory, handling transactions, and conducting product demonstrations.

What benefits do Sales Assistants receive?

Sales Assistants enjoy benefits such as holiday allowance, a 50% discount on Lush products and spa treatments, a profit-based bonus, complimentary spa treatment, pension scheme, paid day off for your birthday, and flexible working options.

Is experience in customer service necessary for this position?

Yes, a passion for delivering exceptional customer service and a desire to create memorable experiences for customers are essential for the Sales Assistant role.

What training will Sales Assistants receive?

Sales Assistants will undergo in-depth training on Lush products and ingredients to become Lush Ambassadors, helping them embody the company's ethics and values.

How does Lush ensure a positive work environment for its employees?

Lush encourages teamwork, open communication, and continuous personal and professional growth among employees, helping to create a nurturing work environment.

What is Lush's commitment to fair pay?

Lush is an accredited Living Wage employer, committed to the principle that 'a hard day's work deserves a fair day's pay' in the UK.

LUSH Fresh Handmade Cosmetics - MENA

We're creating a cosmetics revolution to save the planet.

Manufacturing & Electronics
Industry
201-500
Employees
1995
Founded Year

Mission & Purpose

We believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We believe in buying ingredients only from companies that do not commission tests on animals and in testing our products on humans. We invent our own products and fragrances. We make them fresh by hand using little or no preservative or packaging, using only vegetarian ingredients, and tell you when they were made. We believe in happy people making happy soap, putting our faces on our products and making our mums proud. We believe in long candlelit baths, sharing showers, massage, filling the world with perfume and in the right to make mistakes, lose everything and start again. We believe our products are good value, that we should make a profit and that the customer is always right.