FAQs
What is the main responsibility of a Sales Assistant?
The main responsibility of a Sales Assistant is to provide excellent customer service by greeting and assisting customers, processing transactions, and maintaining store standards.
Is previous experience necessary for this role?
Previous experience is not explicitly required, but a passion for customer service and a friendly demeanor are essential.
What does a typical day look like for a Sales Assistant?
A typical day includes ensuring excellent customer service, managing till queues, processing transactions, replenishing stock, and collaborating with the store team.
Are there opportunities for professional development?
Yes, this role comes with the opportunity to complete a Retailer Level 2 Apprenticeship, and there are various career development options available.
What kind of shifts will I be expected to work?
Flexibility in working hours is required as shifts may vary, including evenings and weekends.
What benefits do Sales Assistants receive?
Benefits include a 10% discount card, family-friendly benefits, loyal service awards, exclusive discounts through My Staff Shop, apprenticeships, life assurance cover, health and wellbeing programs, an increasing holiday allowance, and a day off for your birthday.
Can I work part-time in this role?
Yes, part-time options may be available, but you will need to be flexible with the hours you can work.
What values are important for a Sales Assistant to uphold?
Sales Assistants are expected to live the company values by taking individual responsibility and working towards team delivery, prioritizing customer care, and maintaining excellent service standards.
What is the company culture like at Poundland & Dealz?
The company culture promotes excellence, inclusion, and sustainability, focusing on teamwork, camaraderie, and customer satisfaction.
How is customer service prioritized in this role?
Customer service is prioritized by ensuring friendly and helpful interactions, efficient responses to customer needs, and maintaining a welcoming store environment.