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Sales Assistant

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  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Hospitality & Retail
  • Bristol

Requirements

  • Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful
  • Respond efficiently to till queues to ensure customer satisfaction at all times
  • Process till transactions securely, quickly and accurately
  • Deliver effective product availability, replenish stock as directed
  • Work as part of the store team to create and maintain a fun and friendly environment
  • Live the company values focussing on taking individual responsibility working towards team delivery
  • Deliver accurate cash handling and till operational procedures
  • Deliver store changes/promotions in a timely and precise way
  • You will need to be flexible in the hours you can work. We may require you to work shifts.

Responsibilities

  • Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful
  • Respond efficiently to till queues to ensure customer satisfaction at all times
  • Process till transactions securely, quickly and accurately
  • Deliver effective product availability, replenish stock as directed
  • Work as part of the store team to create and maintain a fun and friendly environment
  • Live the company values focussing on taking individual responsibility working towards team delivery
  • Deliver accurate cash handling and till operational procedures
  • Deliver store changes/promotions in a timely and precise way

FAQs

What is the main responsibility of a Sales Assistant?

The main responsibility of a Sales Assistant is to provide excellent customer service by greeting and assisting customers, ensuring their satisfaction, and maintaining store standards.

Are there opportunities for career development in this role?

Yes, this role comes with the opportunity to complete a Retailer Level 2 Apprenticeship in England & Wales and offers additional career development options.

What kind of benefits does Poundland offer to Sales Assistants?

Poundland offers a range of benefits including a 10% discount card, family-friendly benefits, loyal service awards, exclusive discount portal access, apprenticeships, life assurance cover, health and wellbeing support, increasing holiday allowance, and an extra day off for birthdays.

Will I need to work shifts as a Sales Assistant?

Yes, you will need to be flexible with your working hours as shifts may be required.

What are the core values that Sales Assistants are expected to uphold?

Sales Assistants are expected to uphold the company values by taking individual responsibility and working towards team delivery while focusing on customer service and maintaining a fun and friendly store environment.

What is the company culture like at Poundland?

The company culture at Poundland is built on excellence, inclusion, and sustainability, fostering an environment where colleagues can thrive and contribute to providing amazing value to customers while being the best versions of themselves.

How does Poundland ensure a friendly customer experience?

Poundland ensures a friendly customer experience by encouraging Sales Assistants to be friendly, welcoming, and helpful in every interaction with customers.

What types of training will I receive as a Sales Assistant?

As a Sales Assistant, you will receive training focused on excellent customer service, till operations, cash handling, and stock replenishment, along with opportunities for apprenticeship training.

Does the role of Sales Assistant involve handling cash?

Yes, the role involves delivering accurate cash handling and operating till procedures efficiently and securely.

What is expected of me in terms of stock management?

You will be responsible for delivering effective product availability and replenishing stock as directed to maintain store standards.

Creating Amazing Value Everyday

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

The Poundland Story. Everything for £1 was the idea of our founders in 1990 and we’ve grown to become one of the largest discount & value retailers in the UK, with thousands of great products at £1 across over 500 stores… and sometimes we offer special promotions and products at other prices. We work hard to bring you amazing value products every day with over two-thirds being sourced from the UK.

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