FAQs
What is the main responsibility of a Sales Assistant?
The main responsibility of a Sales Assistant is to provide excellent customer service by greeting and assisting customers, ensuring their satisfaction, and maintaining store standards.
Are there opportunities for career development in this role?
Yes, this role comes with the opportunity to complete a Retailer Level 2 Apprenticeship in England & Wales and offers additional career development options.
What kind of benefits does Poundland offer to Sales Assistants?
Poundland offers a range of benefits including a 10% discount card, family-friendly benefits, loyal service awards, exclusive discount portal access, apprenticeships, life assurance cover, health and wellbeing support, increasing holiday allowance, and an extra day off for birthdays.
Will I need to work shifts as a Sales Assistant?
Yes, you will need to be flexible with your working hours as shifts may be required.
What are the core values that Sales Assistants are expected to uphold?
Sales Assistants are expected to uphold the company values by taking individual responsibility and working towards team delivery while focusing on customer service and maintaining a fun and friendly store environment.
What is the company culture like at Poundland?
The company culture at Poundland is built on excellence, inclusion, and sustainability, fostering an environment where colleagues can thrive and contribute to providing amazing value to customers while being the best versions of themselves.
How does Poundland ensure a friendly customer experience?
Poundland ensures a friendly customer experience by encouraging Sales Assistants to be friendly, welcoming, and helpful in every interaction with customers.
What types of training will I receive as a Sales Assistant?
As a Sales Assistant, you will receive training focused on excellent customer service, till operations, cash handling, and stock replenishment, along with opportunities for apprenticeship training.
Does the role of Sales Assistant involve handling cash?
Yes, the role involves delivering accurate cash handling and operating till procedures efficiently and securely.
What is expected of me in terms of stock management?
You will be responsible for delivering effective product availability and replenishing stock as directed to maintain store standards.