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Sales Assistant (Nights)

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Poundland & Dealz

15d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You must provide excellent customer service, process transactions accurately, replenish stock, work well in a team, handle cash correctly, and be flexible with your hours.
  • You will provide excellent customer service, manage till transactions, replenish stock, support team goals, handle cash accurately, and implement store promotions effectively.

Requirements

  • Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful
  • Respond efficiently to till queues to ensure customer satisfaction at all times
  • Process till transactions securely, quickly and accurately
  • Deliver effective product availability, replenish stock as directed
  • Work as part of the store team to create and maintain a fun and friendly environment
  • Live the company values focussing on taking individual responsibility working towards team delivery
  • Deliver accurate cash handling and till operational procedures
  • Deliver store changes/promotions in a timely and precise way
  • You will need to be flexible in the hours you can work

Responsibilities

  • Ensure excellent customer service is provided in every interaction with a customer ensuring you are friendly, welcoming and helpful
  • Respond efficiently to till queues to ensure customer satisfaction at all times
  • Process till transactions securely, quickly and accurately
  • Deliver effective product availability, replenish stock as directed
  • Work as part of the store team to create and maintain a fun and friendly environment
  • Live the company values focussing on taking individual responsibility working towards team delivery
  • Deliver accurate cash handling and till operational procedures
  • Deliver store changes/promotions in a timely and precise way.

FAQs

What are the working hours for the Sales Assistant position?

The shifts for the Sales Assistant position are from 9pm to 7am and usually will be 3-4 times a week, with an increase in hours as we approach Christmas.

Is there an opportunity for career development?

Yes, this role comes with the opportunity to complete a Retailer Level 2 Apprenticeship and offers career development options.

What kind of customer service is expected in this role?

As a Sales Assistant, you are expected to provide excellent customer service in every interaction, ensuring you are friendly, welcoming, and helpful.

Are there any employee benefits?

Yes, employees receive several benefits including a 10% discount card, family-friendly benefits, loyal service awards, access to My Staff Shop, apprenticeships and career development opportunities, life assurance cover, health and wellbeing support, and an increasing holiday allowance.

What does the company value in its employees?

The company values individual responsibility, team delivery, commitment to customer care, and maintaining a fun and friendly work environment.

What is the company culture like?

The company fosters a friendly, family-oriented culture where colleagues are trusted and respected, and everyone is encouraged to deliver exceptional results while having fun.

How does the company support health and wellbeing?

The company provides an employee assistance programme to support health and wellbeing, alongside other benefits related to well-being.

Is flexibility required for this role?

Yes, flexibility in working hours is required as you may be requested to work varying shifts.

Poundland & Dealz

Creating Amazing Value Everyday

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

The Poundland Story. Everything for £1 was the idea of our founders in 1990 and we’ve grown to become one of the largest discount & value retailers in the UK, with thousands of great products at £1 across over 500 stores… and sometimes we offer special promotions and products at other prices. We work hard to bring you amazing value products every day with over two-thirds being sourced from the UK.