FAQs
What are the working hours for the Sales Assistant position?
The working hours are flexible, with shifts scheduled between 7:15am to 7pm, and you should expect to work one shift on a weekend day each week.
Is there an opportunity for career development?
Yes, this role comes with the opportunity to complete a Retailer Level 2 Apprenticeship and offers career development benefits.
What benefits are offered to Sales Assistants?
The benefits include a 10% discount card, family-friendly benefits, loyal service awards, exclusive discounts through My Staff Shop, apprenticeships & career development, life assurance cover, health & wellbeing support, an increasing holiday allowance, and an extra day off for birthdays.
What qualities are expected from a Sales Assistant?
A Sales Assistant is expected to provide excellent customer service, be friendly and helpful, respond efficiently to customer needs, and work collaboratively as part of the store team.
Is previous experience required for this position?
Previous experience is not specifically mentioned, but a passion for providing excellent customer service in a fast-paced environment is essential.
What is the primary responsibility of a Sales Assistant?
The primary responsibility is to ensure excellent customer service in every interaction, assist customers, process transactions accurately, and maintain store standards.
How many hours per week will I be working?
You will be working 12 hours per week as a Sales Assistant.
Can I choose my own shifts?
While some flexibility in hours is allowed, you must be available to work one shift on a weekend day each week.
What company values should I focus on?
You should focus on taking individual responsibility and working towards team delivery in alignment with the company's values of loving customers, caring for colleagues, and protecting the pounds & euros.