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Sales Floor Volunteer

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Facilities Management

AI generated summary

  • You must be at least 16 years old, have no unspent criminal convictions, and be willing to accept this is an unpaid voluntary position in a friendly charity shop.
  • You will assist customers, promote campaigns, create appealing displays, maintain cleanliness, and support fellow volunteers and staff with queries.

Requirements

  • Just so you know, we are unable to accept volunteers aged under 16 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.

Responsibilities

  • Helping customers on the shop floor & providing good all-round customer service
  • Promoting our campaigns and any instore sales to customers
  • Working on window and shop displays to make them look their best
  • Keeping the shop tidy, clean and well organised – some light housekeeping
  • Helping your fellow volunteers and staff with customer queries

FAQs

What is the role of a Sales Floor Volunteer?

The Sales Floor Volunteer greets customers, helps them find items, answers their questions, and assists in keeping the shop stocked and attractively displayed.

Are there any age restrictions for volunteering?

Yes, we are unable to accept volunteers aged under 16.

Is this a paid position?

No, this is an unpaid voluntary position.

What types of tasks will I be expected to perform?

Typical tasks include helping customers on the shop floor, promoting campaigns, maintaining shop displays, keeping the shop tidy, and assisting fellow volunteers and staff with customer queries.

What kind of training and support do volunteers receive?

Volunteers have access to training and development, as well as unlimited, free, and confidential support from Retail Trust.

Will I receive any discounts as a volunteer?

Yes, volunteers receive a 25% discount on donated goods and a 10% discount on new goods in our shops.

Are travel expenses reimbursed for volunteers?

Yes, reasonable travel expenses are reimbursed.

What recognition do volunteers receive for their service?

Volunteers receive certificates, references, and long service awards for their contributions.

Can I volunteer if I have an unspent criminal conviction?

No, we are unable to accept volunteers with unspent criminal convictions.

What benefits do volunteers receive beyond discounts and travel expenses?

Volunteers have access to refreshments, discounts with other retailers, and various support resources.

The largest independent funder of research into heart and circulatory diseases in the UK

Science & Healthcare
Industry
1001-5000
Employees
1961
Founded Year

Mission & Purpose

The British Heart Foundation (BHF) is a charitable organisation dedicated to combating heart disease through research, education, and support. The BHF's primary mission is to save lives and improve cardiovascular health by funding groundbreaking research, advocating for heart-healthy lifestyles, and providing support to those affected by heart conditions. Their purpose revolves around preventing heart diseases, promoting awareness, and advancing medical knowledge to ensure a world where individuals live longer, healthier lives, free from the impact of heart-related illnesses. Through their multifaceted approach, the BHF strives to make a significant and lasting impact on heart health in the United Kingdom.