FAQs
What is the role of a Sales Floor Volunteer?
The Sales Floor Volunteer greets customers, helps them find items, answers their questions, and assists in keeping the shop stocked and attractively displayed.
Are there any age restrictions for volunteering?
Yes, we are unable to accept volunteers aged under 16.
Is this a paid position?
No, this is an unpaid voluntary position.
What types of tasks will I be expected to perform?
Typical tasks include helping customers on the shop floor, promoting campaigns, maintaining shop displays, keeping the shop tidy, and assisting fellow volunteers and staff with customer queries.
What kind of training and support do volunteers receive?
Volunteers have access to training and development, as well as unlimited, free, and confidential support from Retail Trust.
Will I receive any discounts as a volunteer?
Yes, volunteers receive a 25% discount on donated goods and a 10% discount on new goods in our shops.
Are travel expenses reimbursed for volunteers?
Yes, reasonable travel expenses are reimbursed.
What recognition do volunteers receive for their service?
Volunteers receive certificates, references, and long service awards for their contributions.
Can I volunteer if I have an unspent criminal conviction?
No, we are unable to accept volunteers with unspent criminal convictions.
What benefits do volunteers receive beyond discounts and travel expenses?
Volunteers have access to refreshments, discounts with other retailers, and various support resources.