FAQs
What is the role of a Sales Floor Volunteer?
A Sales Floor Volunteer serves as the first point of contact for customers in the charity shop, helping them find items, answering questions, and ensuring the shop is well-stocked and attractively displayed.
Is this a paid position?
No, this is an unpaid voluntary position.
What are the age requirements to volunteer?
We are unable to accept volunteers aged under 16.
Can individuals with unspent criminal convictions apply to volunteer?
Unfortunately, we cannot accept volunteers who have unspent criminal convictions.
What kind of tasks will I be expected to perform?
Typical tasks include assisting customers on the shop floor, promoting campaigns, working on shop displays, keeping the shop tidy and clean, and helping fellow volunteers and staff with customer queries.
What benefits do volunteers receive?
Volunteers receive a 25% discount on donated goods, a 10% discount on new goods, unlimited confidential support, access to training, reimbursement for reasonable travel expenses, refreshments, volunteer certificates, references, long service awards, and discounts with other retailers.
How flexible is the volunteering schedule?
Volunteering with us is easy, flexible, and inclusive, allowing you to spare a few hours a week or a couple of hours occasionally.
Is there any training provided for volunteers?
Yes, volunteers have access to training and development opportunities.
Are refreshments provided during volunteering?
Yes, refreshments are available for volunteers during their shifts.
How do I get started volunteering?
To get started as a volunteer, please contact us or visit our website for more information on the application process.