FAQs
What is the role of a Sales Floor Volunteer?
The Sales Floor Volunteer is the first point of contact for customers in our charity shop, greeting them, helping them find items, answering questions, and assisting in keeping the shop stocked and attractively displayed.
Is this a paid position?
No, this is an unpaid voluntary position.
What is the minimum age requirement for volunteering?
Volunteers must be aged 16 or older; we cannot accept volunteers under the age of 16.
Are there any restrictions on criminal convictions for volunteers?
Yes, we are unable to accept volunteers with unspent criminal convictions.
What are some typical tasks of a Sales Floor Volunteer?
Typical tasks include helping customers on the shop floor, promoting campaigns and instore sales, working on window and shop displays, keeping the shop tidy and organized, and assisting fellow volunteers and staff with customer queries.
What benefits do volunteers receive?
Benefits include a 25% discount on donated goods, a 10% discount on new goods, unlimited free support from Retail Trust, access to training and development, reimbursement of reasonable travel expenses, available refreshments, volunteer certificates, references, long service awards, and discounts with other retailers.
How much time does a volunteer need to commit?
We welcome volunteers who can spare a few hours a week or occasionally; there is flexibility in the commitment.
Is there training available for volunteers?
Yes, there is access to training and development for volunteers.
Are refreshments provided for volunteers?
Yes, refreshments are available to volunteers.
How can I apply to become a Sales Floor Volunteer?
For application details, please visit our website or contact the charity shop directly for further instructions.