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Sales & Support Intern

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Spectrum

14d ago

  • Internship
    Full-time
    Summer Internship
  • Sales & Business Development
    Marketing
  • Cypress

AI generated summary

  • You must be enrolled in school, have a 3.0 GPA, work in-office 4 days/week, possess strong MS Office skills, and communicate effectively, managing several tasks simultaneously.
  • You will assist Account Executives, create reports, handle order entries, manage client communications, support product rollouts, and perform clerical functions as needed.

Requirements

  • Internship will last 10 weeks. Ending on Friday, August 8, 2025
  • Must have at least a 3.0 GPA or greater at time of application
  • At time of application, you must be enrolled in an educational institution.
  • You will be in the office 4 days a week. You can work remote 1 day a week.
  • Ability to read and interpret complex documents
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Requires strong working knowledge of Microsoft Office
  • Must have strong verbal, writing and interpersonal communications skills.
  • Must have the ability to follow through on multiple tasks

Responsibilities

  • The Sales & Support Intern will learn ALL functions of the Advertising Sales process at Spectrum Reach. From being an Account Coordinator to Account Planner and even an Advertising Account Executive.
  • Create, run and maintain routine reports for day to day operations. Create and maintain reports needed for special projects.
  • Assist Account Executives handle revisions, make-goods, and order entry for each contract as needed.
  • Handle entering tape/traffic instructions (and copy changes) as needed , making sure to meet internal deadlines.
  • Supports Account Executives with new product roll outs/initiatives
  • Run Payment Reports (possibly daily)and Aging Reports (usually weekly) using correct parameters.
  • Work with the Account Executive to contact clients @ 60 days past due.
  • Work with the Account Executive to ensure billings do not reach 120 days.
  • Update and maintain carded/master client lists.
  • Document and assign sales call-ins as instructed by management.
  • Perform as back-up for Account Executives with clients and others when they are out of office and unavailable.
  • Assist management with tracking of Regional Sales Initiatives.
  • Assists MCS Department by working on overflow work to include: order entry, running CMR and other reports, matching co-op opportunities, etc.
  • Support Account Executives with coordination of existing product execution (ie. Weather channel crawls, billing inserts, etc.)
  • Perform clerical functions for Account Executives.
  • Other duties as assigned.

FAQs

When does the Summer Internship Program start?

The Summer Internship Program will start on Thursday, May 29, 2025.

How long will the internship last?

The internship will last 10 weeks, ending on Friday, August 8, 2025.

What is the GPA requirement for this internship?

Applicants must have at least a 3.0 GPA or greater at the time of application.

Is it necessary to be enrolled in an educational institution to apply?

Yes, you must be enrolled in an educational institution at the time of application.

How many days a week will I work in the office?

You will be in the office 4 days a week and can work remotely 1 day a week.

What types of tasks will I perform as a Sales & Support Intern?

You will assist with creating and maintaining reports, handling revisions and order entries, supporting Account Executives, and performing various clerical functions and responsibilities as assigned.

What skills are required for this internship?

You need strong verbal, writing, and interpersonal communication skills, the ability to read and interpret complex documents, and a solid knowledge of Microsoft Office.

Will I receive compensation during this internship?

Yes, the internship offers competitive pay for both undergrad and graduate positions.

Are there opportunities for career growth within Spectrum Reach?

Yes, Spectrum Reach emphasizes career building and offers a comprehensive pay and benefits package to support employee growth and development.

Is there a specific format for reports or documentation I will be required to create?

You will need to write routine reports and correspondence, and you should be able to interpret complex documents effectively.

Will this internship involve client interaction?

Yes, you will support Account Executives with contacting clients and will perform back-up tasks for Account Executives when they are out of the office.

Does the internship have specific eligibility criteria related to criminal history?

Yes, a qualified applicant’s criminal history will be considered in a manner consistent with applicable laws, including local ordinances.

Telecommunications
Industry
10,001+
Employees

Mission & Purpose

Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals.