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ūüöÄ Internship

‚ÄĘ Starts May 19

Salesforce/ ServiceNow QA Intern

ūüöÄ Summer Internship


AI generated summary

  • The candidate must have a basic understanding of cloud computing, experience with scripting languages, knowledge of software testing principles, strong analytical skills, effective communication abilities, eagerness to learn new technologies, attention to detail, ability to work in a team, and be pursuing a degree in Computer Science or a related field. Previous IT or software development exposure is a plus.
  • The Salesforce/ServiceNow QA Intern at United Network for Organ Sharing (UNOS) will develop and execute comprehensive manual test scripts, ensuring system functionality, identifying potential vulnerabilities, and communicating findings to stakeholders. They will also collaborate with teams, document results, and participate in status meetings, ultimately transitioning to automated testing.

Summer Internship

Sales & Business Development‚ÄĘRichmond


  • We are offering a 12-week Summer Internship for the Summer of 2024 (May 20th- Aug 9th).  Students will be supporting our IT Department.  All students will be assigned a mentor and will have a structured orientation.
  • Intern will play a crucial role in ensuring the quality and reliability of two of our cloud-based systems and platforms: Salesforce and ServiceNow.  Collaborating closely with the Salesforce and ServiceNow teams, you will be responsible for designing, implementing, and executing comprehensive quality assurance processes.  This role emphasizes not only the execution of manual test scripts but also the strategic transition to automation, aligning with the organization's goal of achieving efficient and reliable testing processes. Your contributions will be instrumental in enhancing the overall quality and agility of our software development lifecycle.


  • Basic understanding of cloud computing concepts and technologies.
  • Exposure to scripting languages such as Python, Java, or others.
  • Knowledge of basic software testing principles and methodologies.
  • Strong analytical and problem-solving skills.
  • Effective communication and collaboration abilities.
  • Eagerness to learn and adapt to new technologies.
  • Attention to detail and commitment to producing high-quality work.
  • Ability to work well in a team-oriented environment.
  • Any relevant coursework, projects, or personal initiatives related to cloud computing and quality assurance.
  • Previous internship or exposure to IT or software development is a plus.
  • This position requires the individual to be working towards a degree in Computer Science or related field of study.
  • Physical Requirements:
  • General office demands

Education requirements

Currently Studying

Area of Responsibilities

Sales & Business Development


  • Develop comprehensive manual test scripts based on project requirements, specifications, and user stories.
  • Ensure that test scripts cover positive scenarios, edge cases, and potential error conditions.
  • Collaborate with teams to understand feature specifications and user expectations.
  • Create detailed test cases that encompass various aspects of functionality, usability, and system integration.
  • Execute positive testing to validate that the system functions as expected under normal conditions.
  • Conduct negative testing to identify potential vulnerabilities, error handling, and system robustness.
  • Explore different data sets and scenarios to simulate real-world usage and potential user errors.
  • Document test results, highlighting both successful and unsuccessful test cases.
  • Cleary communicate findings to relevant stakeholders, providing insights into the quality of the system.
  • Participate in regular status meetings to update teams on testing progress and any potential risks.
  • Collaborate with the testing teams to transition manual test cases into automated test scripts.


Work type

Full time

Work mode


Start date

May 19, 2024