FAQs
What is the job title for this position?
The job title is Service Desk Intern.
What educational background is required for this internship?
Candidates must be pursuing a bachelor's degree in Information Technology or a related field.
What are the primary responsibilities of a Service Desk Intern at Wade Trim?
Typical responsibilities include collaborating with cross-functional teams to provide HelpDesk support, assisting in computer troubleshooting and maintenance, escalating complex problems to the appropriate IT team member, troubleshooting server and network issues, and maintaining a safe working environment.
Are there any specific skills required for this position?
Yes, strong problem-solving and analytical skills, as well as excellent written and verbal communication skills, are required. Additionally, the ability to work independently and as part of a team is essential.
Is previous experience with computer hardware and software configurations necessary?
Familiarity with personal computer hardware and software configurations is preferred but not necessary.
What kind of culture does Wade Trim promote for its employees?
Wade Trim promotes a supportive culture that recognizes and strives to fulfill the collective needs of clients, the company, and individuals. Mentoring, frequent interaction among staff, and accessibility to company leadership are key aspects of this culture.
How does Wade Trim encourage innovation among its employees?
Wade Trim encourages innovation by inviting staff to share ideas and suggestions for new technologies or processes. This open-minded approach helps to advance technology and stay ahead of client needs.
Is Wade Trim an equal opportunity employer?
Yes, Wade Trim is an Affirmative Action/Equal Opportunity Employer.
How can I apply for the Service Desk Intern position?
You can apply by submitting your resume through the Careers section of the Wade Trim website at http://www.wadetrim.com/careers.