Service Operations Analyst Intern

Hitachi Energy

Jan 23

Applications are closed

Internship
Full-time
Off-cycle Internship
Banking & Finance
Raleigh

Requirements

Rising junior or senior obtaining their bachelor’s degree in finance, accounting or administration OR master’s student with one year left before graduating
Analytical mindset, ability to analyze large sets of data and provide meaningful insight.
Strong communication, listening, and presentation skills.
Ability to independently manage and prioritize tasks in a fast-paced, constantly evolving environment.
Attention to detail and good organizational skills.
Ability to successfully interface with customers, suppliers, and HITACHI ENERGY internal personnel (some international) to resolve project issues of equipment delivery and invoicing.
Self-starter with the capability to drive and complete assigned tasks with minimal oversight.
Ability to research terms and conditions to resolve issues and questions.
Must function well in a matrixed team setting and be well organized to accommodate requests/actions from a broad number of stakeholders.
Analytical ability to review financial data and identify any errors and ensure accurate reporting.
Strong interpersonal skills to professionally manage expediting, information requests, and probing to ensure deliverables are met and potential delays are identified as early in the process as possible.

Responsibilities

As a Service Operations Analyst Intern, you will assist multiple Project Managers in the day-to-day administration of various projects. Activities include but are not limited to booking orders; invoicing; shipping; generating transmittals; producing purchase requisitions/orders; electronic filing and processing.
Learn and use existing ERP systems to provide information for various aspects of proposals and projects (tax, credit, order tracking)
Monitor, report and drive sales leads using Salesforce reporting to management.
Assist with order tracking, shipping, and reporting.
Establish contacts with suppliers and customers to independently quote, process, and deliver small one-time parts orders.
Garner a basic understanding of the technology used in order to estimate service work.
Raise Project Manager awareness of any areas behind schedule in the scope to be expedited.
Lead group meetings on the current status of all jobs based on input from various resources.
Work directly with customers to cultivate sales opportunities and prepare all necessary documentation to provide appropriate parts and service quotes.
Develop and provide routine financial reports to management to broadcast department metrics and statistics.
Perform mathematical calculations, organize data, prepare graphics and presentations, and assemble data packages, applying own knowledge and experience toward the resolution of problems.

Hitachi Energy

Hitachi Energy – Advancing a sustainable energy future for all

Manufacturing & Electronics

Industry

10,001+

Employees

2018

Founded Year

Mission & Purpose

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries.