Store Operations Intern

Five Below

Jan 25

Applications are closed

Internship
Full-time
Starts on Jun 02
Summer Internship
Hospitality & Retail
Philadelphia

Requirements

Must be actively enrolled as an incoming Junior – Senior in a relevant Bachelor’s program (See Desired Skills).
Minimum 3.0 GPA
Must be comfortable with Microsoft Office products & remote meeting software
Must have availability for the full 10-week program as space is limited
Must be a self-starter, highly passionate & detail oriented
Active ability to problem solve & communicate effectively
Knowledge and passion for our brand is a plus!
Desired Skills:
Area of Study: Retail Management, Communications, Business, or related program.
Candidate must be open to working in stores and completing training/hands on experiences to learn how to inflate balloons & pierce ears to develop deeper understanding & empathy for the Wow Crew (estimated ~1 day per week)
Effective oral and written communication skills and ability to present topics in group settings
Continuous learner who thrives in a fast-paced environment
Ability to juggle competing priorities, balancing strategy, analytics, and operational support to make meaningful progress on our growth plan
Conscientious communicator who can clearly and succinctly summarize issues and respond to the needs of our store teams
Seeks new methods and creative strategies to simplify execution, increase knowledge retention and improve operational excellence
Proactive, self-starter, comfortable working both independently and in collaboration with others
Proficient Microsoft Office skills (PowerPoint, Word, Outlook, and Excel)

Responsibilities

As the intern for Store Services, your job is to drive operational excellence and deliver insightful analytical support for our new store services platforms such as Helium Balloons and Ear Piercing. As part of the new Store Services team, your role is critical to our ability to grow sales in support of Five Below’s store potential. As a trend-right, value retailer, we’re looking for someone with a maniacal focus on the executional details and analytics that can bring our big picture strategies to life. Success in this role will require robust organizational skills, attention to detail, and comfort managing disparate sets of data to develop actionable reporting.
They will primarily be responsible for delivering two key capstone projects & presentations (70% of focus). The strategic project is focused on developing a situation assessment and recommended strategy and content calendar to address key operational gaps. The analytical project will be focused on developing a hindsight and go-forward recommendation for the graduation seasonal balloon program.
They while gain experience and exposure to operational support through management of the Store Services WowCrew inbox to help triage and resolve issues for stores related to our helium balloons and ear piercing initiatives. They will also have exposure to project management for further expansion of our helium balloon program (30% of focus).

Five Below

Five Below is a store with unlimited possibilities where tweens, teens and beyond are free to Let Go & Have Fun!

Retail & Consumer Goods

Industry

10,001+

Employees

2002

Founded Year

Mission & Purpose

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. So if your heart is beating a little quicker and your smile is getting bigger now that you know what we’re all about, let’s just say your search for a one-of-a-kind experience that’s much more than a j-o-b just might be officially ending HERE. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!