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Store Operations Intern

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J. Jill

Apr 1

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • Sales & Business Development
    Business, Operations & Strategy
  • Quincy

Requirements

  • Organized, detail oriented, with strong ability to validate own data
  • Clear and succinct verbal and written communication
  • Ability to write and organize training steps in an effective, sequential manner
  • Ability to develop engaging and motivating training content
  • Proficient in Microsoft applications - Outlook, Word, Excel, and PowerPoint
  • Presentation Skills
  • Technical Learning
  • Time Management
  • Creativity
  • Education and Experience:
  • Working toward a Bachelor’s degree in a related field
  • 1+ year experience in a specialty retail setting.

Responsibilities

  • Creates training tools, in document and virtual forms, to support communication and operational training (job aids) tailored to retail team audience
  • Observes current in-store processes, and creates updated more efficient versions of the processes
  • Ensures all training content is engaging, relevant, and highly adoptable
  • Ensures training effectiveness by developing new approaches and techniques
  • Collects feedback and evaluates KPIs to continuously improve training experience and outcomes
  • Assists with input of forms and documents into store portal
  • Supports ongoing communication to stores by proposing and implementing most effective technical delivery solutions
  • Assists in following up and responding to store issues in a timely manner
  • Creates surveys and collects data and feedback
  • Monitors, tracks, and reports on training completion
  • Provides planning and execution support for all field meetings
  • Assists with key projects and initiatives as assigned

Welcome to a world where the totality of every woman is seen, valued and celebrated.

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

J.Jill is a national lifestyle brand that provides apparel, footwear and accessories designed to help its customers move through a full life with ease. The brand represents an easy, thoughtful, and inspired style that celebrates the totality of all women and designs its products with its core brand ethos in mind: keep it simple and make it matter. J.Jill offers a high touch customer experience through 200+ stores nationwide and a robust ecommerce platform. J.Jill is headquartered outside Boston.