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Summer 2025 Undergraduate Internship - Operations

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Business, Operations & Strategy
  • Boston

Requirements

  • Highly organized and self-motivated
  • Time management
  • Accuracy & attention to detail
  • Analytical and problem solver
  • Customer centricity & satisfaction
  • Multi-task, prioritize, and meet deadlines
  • Effective communication
  • Flexibility to adapt to changing business needs
  • Data gathering and reporting
  • Process oriented

Responsibilities

  • - Operations interns will work closely with clients and business partners to ensure the seamless delivery of Fidelity’s products and services through outstanding customer service support and detailed processing of transaction requests.
  • - Deliver the best service experience in the industry; customer obsessed and provides the right solutions to enable employees to make informed decisions about their health care benefits.
  • - Provides investment management support services to Fidelity businesses and mutual fund shareholders.
  • - Provides a wide range of asset servicing functions including proxy research, information and data services, pricing, cash management, accounting, integrated solutions, relationship management, and global product services.
  • - Supports institutional, corporate clients as well as Financial Reps, Financial Rep Assistants, and shareholders, with a full range of servicing across the transfer agent spectrum by responding to inbound calls, performing trade execution, and acting as a client advocate throughout the organization.
  • - Supports Fidelity’s Personal Investment associates and Retail clients with new accounts, account features, money movement and other needs.

FAQs

What is the duration of the internship?

The internship lasts for 10 weeks during the summer of 2025.

What skills are necessary for this internship?

Candidates should be highly organized, self-motivated, possess strong time management skills, attention to detail, analytical and problem-solving abilities, effective communication skills, and flexibility to adapt to changing business needs.

Is prior finance experience required for this internship?

No, prior finance experience is not required to succeed at Fidelity; we offer a range of opportunities for learning.

What teams or areas will interns work with?

Interns may work with various teams including Client Experience, Healthcare Operations, Fidelity Fund & Investment Operations, Operation Service Group, and Personal Investing.

Are there opportunities for networking during the internship?

Yes, the internship program includes numerous opportunities to network and learn from Fidelity associates.

What kind of compensation can interns expect?

The base salary range for this internship is between $50,000 and $70,000 per year, with variability based on job responsibilities, geographic location, and candidate experience.

Will Fidelity provide accommodation for applicants with disabilities?

Yes, Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process.

Is there a formal process for interns to provide feedback about their experience?

While specific processes for feedback are not detailed in the job description, Fidelity emphasizes a culture of inclusion and belonging, suggesting that intern feedback is valued.

Will there be training provided during the internship?

Yes, throughout the internship, there will be opportunities for learning and training related to Fidelity's business and culture.

What is the expected work schedule for interns?

Interns are expected to work a hybrid schedule, with some on-site requirements, typically needing to work in the office at least two weeks a month.

Finance
Industry
10,001+
Employees
1946
Founded Year

Mission & Purpose

At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.

Benefits

  • Commuter benefit program

  • Dependent care flexible spending (FSA)

  • Mental health resources

  • Discount programs for employees

  • Maternity & parental leave

  • On-site health & wellness centers

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