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Summer Intern, Self Service Team (AudioGO)

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SiriusXM

2mo ago

  • Internship
    Full-time
    Summer Internship
  • Data
    Marketing
  • California

AI generated summary

  • You should be a current student or recent grad, have a strong interest in audio/streaming media, excellent time management, and the ability to work independently or in a team. Legal work eligibility required.
  • You will gather data, analyze opportunities in Excel, assist senior analysts with projects, troubleshoot customer issues, and participate in meetings while managing deliverables.

Requirements

  • Internships are open to current students enrolled at a university (those graduating by May 2026 are preferred) and recent graduates who graduated within the 12-month period prior to the start of the internship as well as broadcasting schools with one-year programs that provide certificates of completion.
  • Strong interest in/knowledge of the audio/streaming media and consumer electronics industries.
  • Passion for the evolution of digital content consumption.
  • Excellent time management skills, with the ability to prioritize, multi-task, and work under shifting deadlines in a fast-paced environment.
  • Ability to work independently and in a team environment.
  • Must have legal right to work in the U.S.

Responsibilities

  • Gather relevant data from various sources to input and organize into databases or spreadsheets.
  • Perform Excel-based analysis and modeling of opportunities for existing and new customers.
  • Collaborate with senior analysts on larger projects and provide assistance in preparing presentations and reports.
  • Troubleshoot and resolve customer issues through various channels such as email, chat, and phone, escalating more complex problems to senior team members when necessary.
  • Participate in both internal and external meetings, take notes, and/or follow-up on deliverables.

FAQs

What are the main responsibilities of the Summer Intern on the Self Service Team (AudioGO)?

The main responsibilities include supporting the AdsWizz Self Service team by managing day-to-day operations, gathering and organizing data, performing Excel-based analysis, collaborating with senior analysts, troubleshooting customer issues, and participating in meetings.

Are there specific qualifications needed to apply for this internship?

Yes, candidates must be current students enrolled in a university (preferably graduating by May 2026) or recent graduates within 12 months prior to the start of the internship. Additionally, applicants should have a strong interest in the audio/streaming media industry.

What skills are required for this internship?

Candidates should possess excellent time management skills, the ability to prioritize and multi-task, the capacity to work independently and in a team, and a passion for digital content consumption.

What is the expected compensation for this internship?

The base salary for this position ranges from $15 to $20 per hour, depending on skills, qualifications, and experience.

Is this internship open to international students?

No, candidates must have the legal right to work in the U.S. to be eligible for this internship.

Will interns have the opportunity to work with senior team members?

Yes, interns will collaborate with senior analysts on larger projects and provide assistance in preparing presentations and reports.

What type of environment does SiriusXM aim to provide for interns?

SiriusXM strives to maintain a work environment that fosters mutual respect, professionalism, and cooperation.

How is this internship relevant to the audio/streaming media industry?

The internship supports the development and growth of the AudioGO self-serve audio ad buying product, allowing interns to gain experience in a leading audio entertainment company while working on industry-specific projects.

What kind of issues will interns troubleshoot during this internship?

Interns will troubleshoot and resolve customer issues related to the AudioGO product through various communication channels such as email, chat, and phone.

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SiriusXM

Shape the future of audio.

Entertainment & Media
Industry
1001-5000
Employees
1990
Founded Year

Mission & Purpose

SiriusXM and its brands (Pandora, SXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.