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Internship

• Starts Jun 2

Summer Internship 2024 – Intern, OPS IT

🚀 Summer Internship

New York

AI generated summary

  • Seeking a full or part-time undergraduate pursuing a degree in Computer Science or a related field, with strong MS Office and Windows 10 skills, basic computer hardware knowledge, and excellent interpersonal skills. Additional experience with Windows Server, Active Directory, or relevant IT certifications are a plus.
  • This internship will involve troubleshooting helpdesk tickets, creating workflows, setting up laptops on domain, installing software, replacing hardware, and configuring desktops and laptops at Vera Institute of Justice in the OPS IT department.

Summer Internship

DataNew York

Description

  • The Information Technology Department acts as both a strategic partner and service provider for the Institute. Asa strategic partner, we collaborate with teams to extend the use of collaborative technology tools into their daily work. As a service provider, we ensure the stability of the infrastructure and provide professional support to all its users. 
  • We are currently seeking a Summer Information Technology Intern to work in our central offices at Industry City in Brooklyn, NY as well as remotely starting in June 3rd 2024.    
  • The intern will be assigned to assist the Vera’s IT Department staff with providing computer hardware, software and technical support to Vera staff.  In this position, the intern will gain valuable hands-on experience in all aspects of Information Technology. The internship can be used for school credit.   

Requirements

  • A full or part time undergraduate pursuing a B.S degree in Computer Science, Information technology, Information Management or similar discipline or a Technical Vocational school
  • Knowledge, Skills, & Abilities you'll bring:
  • Strong MS Office skills, Windows 10 skills  
  • Some computer hardware skills
  • Excellent interpersonal skills and professional presentation 
  • Some experience with Windows Server, Active Directory & other Networking technologies (not required) 
  • Any Microsoft certification or relevant IT certification

Education requirements

Currently Studying
Undergraduate
Bachelors

Area of Responsibilities

Data

Responsibilities

  • Troubleshoot level 1 helpdesk tickets, shadow Helpdesk analysts, learn how to deal work through hardware and software issues.
  • Create workflows for new Solarwinds service desk system, test existing forms, assist in improving existing workflows.
  • Get new laptops on domain, check IP address, make sure printers are properly mapped. 
  • Rebuilding, configuring and setup of desktops and laptops.
  • Installing software on desktops and laptops  
  • Replacing hardware on desktops and laptops / wiping computer images 

Details

Work type

Full time

Work mode

hybrid

Start date

Jun 2, 2024

Location

New York