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Summer Internship: Children's Special Services

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2mo ago

🚀 Summer Internship

New York

AI generated summary

  • The candidate must be pursuing a graduate degree in behavioral or physical health care administration/policy, have strong interpersonal skills, experience with Microsoft Office, and possess professional competencies such as integrity, customer focus, functional/technical skills, and written/oral communication.
  • The Summer Internship: Children's Special Services at MetroPlusHealth involves notifying care managers of ED visits or admissions, updating contact information in DCMS, assisting with case management searches, identifying specialists and DME providers, verifying community programs, reviewing claim dates, scheduling appointments and transportation, and updating foster care agencies on member hospitalizations.

Summer Internship

HealthcareNew York


  • Join us this summer (June – August) for a highly interactive and engaging internship experience where you get to work alongside various departments to develop your skills and learn more about the health insurance and healthcare industry.
  • Department Requesting: Graduate Student
  • Interns will also participate in workshops, activities and other events organized by MetroPlusHealth
  • Note: This is a paid internship program. Prospective interns must be current students attending an accredited College or University and must be 18 years or older to be considered. 


  • Minimum Qualifications:
  • Pursuing a graduate degree in behavioral or physical health care administration/policy
  • Strong Interpersonal Skills.
  • Experience with Microsoft Office (Excel, Word, Visio, etc.)
  • Professional Competencies:
  • Integrity and Trust
  • Customer Focus
  • Functional/Technical skills
  • Written/Oral Communication

Education requirements

Currently Studying

Area of Responsibilities



  • Notification of care manager of any ED visit or admission. Collecting information available from all sources in DCMS
  • Health Home communication to identify current case manager and assist in identifying HCBS providers.
  • Updating DCMS with the current care management team contact information and ending prior team members information (CMA team members)
  • Assist case management searches for additional contact numbers when families are not reachable (outreaching pharmacies, reviewing attachments, communicating with agencies)
  • Identifying specialist in Metroplus directories who perform specific surgeries and tests
  • Identifying DME providers for unique member needs (custom items and safety equipment)
  • Outreaching community organizations to verify programs and services currently available (NOWPOW, Cribs, Food, pantry, clothes)
  • HEDIS GAPS in Care Claim review to verify dates when parent/care manager reports gaps have been closed- Pharmacy, EPIC, LABS
  • Appointment scheduling assistance to assist families in closing gaps in care.
  • Calls to MAS to schedule transportation for members
  • Foster Care:
  • Updating agencies on members ED visits and Hospitalizations from Daily census under direction of FCL


Work type

Full time

Work mode



New York