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Summer Internship: Children's Special Services

Applications are closed

  • Internship
    Full-time
    Summer Internship
  • Healthcare
  • New York City

Requirements

  • Minimum Qualifications:
  • Pursuing a graduate degree in behavioral or physical health care administration/policy
  • Strong Interpersonal Skills.
  • Experience with Microsoft Office (Excel, Word, Visio, etc.)
  • Professional Competencies:
  • Integrity and Trust
  • Customer Focus
  • Functional/Technical skills
  • Written/Oral Communication

Responsibilities

  • Notification of care manager of any ED visit or admission. Collecting information available from all sources in DCMS
  • Health Home communication to identify current case manager and assist in identifying HCBS providers.
  • Updating DCMS with the current care management team contact information and ending prior team members information (CMA team members)
  • Assist case management searches for additional contact numbers when families are not reachable (outreaching pharmacies, reviewing attachments, communicating with agencies)
  • Identifying specialist in Metroplus directories who perform specific surgeries and tests
  • Identifying DME providers for unique member needs (custom items and safety equipment)
  • Outreaching community organizations to verify programs and services currently available (NOWPOW, Cribs, Food, pantry, clothes)
  • HEDIS GAPS in Care Claim review to verify dates when parent/care manager reports gaps have been closed- Pharmacy, EPIC, LABS
  • Appointment scheduling assistance to assist families in closing gaps in care.
  • Calls to MAS to schedule transportation for members
  • Foster Care:
  • Updating agencies on members ED visits and Hospitalizations from Daily census under direction of FCL

Ranked #1 Health Plan by New York State.

Science & Healthcare
Industry
1001-5000
Employees
1985
Founded Year

Mission & Purpose

Since 1985, MetroPlusHealth has helped the people of New York City get quality health care at little to no cost. MetroPlusHealth is the plan of choice for over 712,000 New Yorkers, and its commercial and government-sponsored plans meet the needs of individuals, families, and workforces. The MetroPlusHealth staff speaks more than 40 languages and is as diverse as the great City it serves. MetroPlusHealth is part of NYC Health + Hospitals, the nation's largest public health system. For more information, visit metroplus.org. Join the conversation on social media at @metroplushealth. Our Mission: We provide a caring, high-quality customer experience to preserve and improve the health and lives of New Yorkers with our integrated healthcare system. Our Vision: To be the number one plan of choice for the communities we serve. Our Core Values: Be caring and compassionate to all Be customer-powered: Align daily actions to positive, impactful customer experiences; connect with internal and external customers Be proud of what we do: Take ownership and accountability; be solutions driven Act as a team: Build trust, empower others, and champion transparent communication Thrive with change: Spark and support innovation, and transform our business through technology and data