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Summer Pharmacy Intern

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Walgreens

13d ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • Yakima

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, willing to work flexible hours, prefer retail experience, math skills, and we consider applicants with arrest/conviction records.
  • You will engage with customers, assist pharmacists in pharmacy operations, manage inventory, handle transactions, and complete assigned tasks while maintaining compliance and customer service standards.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing me.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the main objectives of the Summer Pharmacy Intern position?

The main objectives include providing the best patient experience by assisting the pharmacist and pharmacy team while adhering to state and federal regulations, processing prescriptions, and learning pharmacy policies and customer service best practices.

What are the primary responsibilities of a Summer Pharmacy Intern?

Responsibilities include engaging with customers, assisting with pharmacy operations under the supervision of a pharmacist, supporting patient care services, reporting prescription errors, handling cash register duties, managing inventory, and maintaining a clean pharmacy environment.

What qualifications are required for this internship?

Candidates must be enrolled in a school of Pharmacy program, be fluent in English (unless in Puerto Rico), and be willing to work a flexible schedule, which includes evenings and weekends.

Are there any preferred qualifications for the Summer Pharmacy Intern position?

Preferred qualifications include six months of experience in a retail environment, prior work experience with Walgreens, and good math skills for accurately filling prescriptions.

What is the pay range for this Summer Pharmacy Intern position?

The salary range is between $16.50 per hour and $25.00 per hour, depending on factors such as geography, skills, education, and experience.

Is there opportunity for training and personal development in this internship?

Yes, interns are required to complete necessary training and are expected to maintain knowledge in healthcare and pharmacy, including staying updated with the latest news and developments.

Do you consider applicants with arrest and conviction records?

Yes, qualified applicants with arrest and conviction records will be considered for employment.

What should I expect in terms of customer interaction in this role?

Interns are expected to engage with customers by greeting them, assisting with questions, resolving issues, and developing strong relationships to enhance the customer experience.

Can I apply for this internship position if I do not have prior experience with Walgreens?

Yes, prior experience with Walgreens is preferred but not required to apply for the internship position.

Is there a possibility of permanent employment after the internship?

The internship may lead to further opportunities, but specific outcomes depend on performance, available positions, and company needs following the internship program.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.