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Summer Pharmacy Intern

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Walgreens

23d ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Healthcare
  • Houston

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, willing to work flexible hours, and preferably have retail and math skills. Prior Walgreens experience is a plus.
  • You will engage with customers, assist pharmacists, manage inventory, handle cash, resolve issues, maintain a clean environment, and complete required training and tasks to support pharmacy operations.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing me.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the primary responsibilities of a Summer Pharmacy Intern?

The primary responsibilities include assisting the pharmacist with patient care and services, using pharmacy systems to process prescriptions, engaging with customers to deliver a positive experience, and ensuring compliance with pharmacy policies and regulations.

What are the basic qualifications required for this position?

Candidates must be enrolled in a school of Pharmacy program, fluent in reading, writing, and speaking English (except in Puerto Rico), and willing to work a flexible schedule including evenings and weekends.

Is prior experience in retail preferred for this role?

Yes, prior experience in a retail environment is preferred, and experience specifically with Walgreens is also a plus.

What does the training and personal development entail?

The training includes completing required courses and maintaining knowledge and skills in healthcare and pharmacy, including staying updated on the latest news and developments in the field.

How much can I expect to earn as a Summer Pharmacy Intern?

The current salary range for this position is $16.50 to $25.00 per hour, with the actual hourly rate depending on factors such as geography, skills, education, and experience.

Are there any special policies regarding prescription handling?

Yes, interns must adhere to strict policies regarding Good Faith Dispensing, report any prescription errors immediately to the pharmacist, and comply with the Quality Improvement Program.

Is there an opportunity for advancement after the internship?

While the internship is focused on training and experience, it can provide valuable skills and networking opportunities that may lead to future employment with the company.

How should I apply for this internship?

Interested candidates can apply through the Walgreens job portal. Additional details can be found at jobs.walgreens.com.

What type of customer service skills are emphasized in this role?

The role emphasizes engaging customers, resolving issues, maintaining eye contact, courtesy, and proactively identifying customer needs while delivering a distinctive customer experience.

Will the internship require me to work with sensitive information?

Yes, interns will be responsible for handling patient and drug information; strict adherence to privacy regulations and company policies is essential.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.