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Summer Pharmacy Intern

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Walgreens

30d ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • Beckley

AI generated summary

  • You must be a pharmacy student, fluent in English, flexible with hours, prefer retail experience, and have good math skills for accurate prescription filling.
  • You will assist customers, support pharmacists, manage inventory, ensure a clean environment, handle cash, and adhere to policies while gaining knowledge in pharmacy practices and patient care.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing me.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the primary objectives of the Summer Pharmacy Intern position?

The primary objectives include learning to provide the best patient experience by assisting the pharmacist and pharmacy team members while complying with state and federal regulations, using pharmacy systems to process prescriptions, and championing pharmacy policies and customer service best practices.

What are the main responsibilities of the Summer Pharmacy Intern?

The main responsibilities include engaging with customers, assisting pharmacists in delivering patient care, performing pharmacy operations under supervision, handling inventory management, and completing special assignments as needed.

Are there any specific qualifications required for this position?

Yes, applicants must be enrolled in a school of Pharmacy program, be fluent in English, and be willing to work a flexible schedule, including evenings and weekends.

Is prior retail experience preferred for this position?

Yes, it is preferred that candidates have at least six months of experience in a retail environment.

What is the hourly salary range for the Summer Pharmacy Intern position?

The hourly salary range for this position is $16.50 to $25.00, depending on factors such as geography, skills, education, and experience.

Will the company consider applicants with arrest and conviction records?

Yes, qualified applicants with arrest and conviction records will be considered for employment.

What training and personal development opportunities are provided?

The intern will complete required training and maintain knowledge and skills in healthcare and pharmacy, including staying updated on the latest news and developments.

What customer service expectations are set for the Summer Pharmacy Intern?

Interns are expected to engage customers positively, resolve issues, model customer service best practices, and develop strong relationships with customers.

Is it necessary for interns to report prescription errors?

Yes, interns must immediately report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.

How will the company manage benefits for this position?

To review benefits, applicants can visit the provided link. If they are applying through a job board or cannot click the link, they can copy and paste the URL into their browser for more information.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.