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Summer Pharmacy Intern

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Walgreens

2mo ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Healthcare
  • Wauwatosa

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, willing to work flexible hours, and preferably have retail experience and good math skills.
  • You will assist customers, support pharmacists, manage inventory, handle cash, maintain pharmacy standards, report errors, and complete training while learning about healthcare and pharmacy practices.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing me.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients.
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training.
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the main objectives of the Summer Pharmacy Intern position?

The main objectives include learning to provide the best patient experience, assisting the pharmacist and pharmacy team members, processing prescriptions, and adhering to state and federal regulations.

What are the key responsibilities of a Summer Pharmacy Intern?

Key responsibilities include engaging customers, assisting pharmacists with pharmacy operations, providing patient care services, managing inventory, and ensuring compliance with company policies.

What qualifications are required to apply for this internship?

Applicants must be enrolled in a school of Pharmacy program, fluent in English, and willing to work a flexible schedule that includes evenings and weekends.

Is previous experience preferred for this internship?

Yes, prior experience in a retail environment and with Walgreens is preferred, along with good math skills for accurately filling prescriptions.

What is the hourly salary range for this position?

The hourly salary range is $16.50 to $25.00, depending on factors like geography, skills, education, and experience.

What kind of training will the Summer Pharmacy Intern receive?

The intern will complete required training and will maintain knowledge and skills in healthcare and pharmacy, including the latest news and developments.

Can individuals with arrest and conviction records apply for this position?

Yes, qualified applicants with arrest and conviction records will be considered for employment.

What type of customer service skills are emphasized in this role?

The role emphasizes greeting customers, resolving their issues, and proactively identifying their needs to deliver a positive customer experience.

Are there any specific inventory management responsibilities for the intern?

Yes, the intern will assist with ordering, unpacking, checking, and storing shipments of pharmaceuticals, as well as ensuring the Pharmacy Department is adequately stocked and orderly.

How does Walgreens promote equal employment opportunities?

Walgreens is an Equal Opportunity Employer, including for individuals with disabilities and veterans, and they provide information to promote pay transparency and equal employment opportunities.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.