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Summer Pharmacy Intern

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Walgreens

16d ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Healthcare
  • Greenville

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, flexible with hours, and preferably have retail experience, math skills, and prior work with Walgreens.
  • You will assist customers, support pharmacists, manage inventory, handle transactions, maintain cleanliness, and ensure compliance with pharmacy standards while gaining knowledge in healthcare.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing me.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients.
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training.
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What is the salary range for the Summer Pharmacy Intern position?

The salary range for this position is $16.50 per hour to $25.00 per hour, depending on factors such as geography, skills, education, and experience.

What are the basic qualifications required for this internship?

To qualify for this internship, candidates must be enrolled in a school of Pharmacy program, be fluent in reading, writing, and speaking English (except in Puerto Rico), and have a willingness to work a flexible schedule, including evenings and weekends.

Is prior retail experience necessary for this role?

While it is preferred, having six months of experience in a retail environment is not strictly necessary. However, prior work experience with Walgreens is also a preferred qualification.

What responsibilities will I have as a Summer Pharmacy Intern?

As a Summer Pharmacy Intern, you will assist pharmacists and pharmacy team members, engage with customers, process prescriptions, participate in inventory management, and maintain pharmacy operations, all under the supervision of a licensed pharmacist.

Will I undergo any training during the internship?

Yes, you will be required to complete the necessary training and maintain knowledge and skills in healthcare and pharmacy, including updates on the latest news and developments in the field.

Can I handle phone calls while interning?

Yes, as a Summer Pharmacy Intern, you will handle telephone calls that do not require the personal attention of the pharmacist, including calls to physicians.

How does Walgreens ensure a good customer experience?

Walgreens emphasizes modeling and sharing customer service best practices, engaging customers through greetings and assistance, and resolving issues to ensure a positive customer experience.

What is expected in terms of collaboration with team members?

You are expected to learn from and collaborate with store and pharmacy team members, field leadership, and customers/patients to enhance the patient experience and deliver effective healthcare services.

Are there any specific policies I need to adhere to while interning?

Yes, interns must adhere to the Walgreens Pharmacy Code of Conduct, comply with company policies and procedures, and report any prescription errors immediately to the pharmacist on duty.

What opportunities are available for personal development during the internship?

The internship provides opportunities for personal development through required training, maintaining healthcare knowledge, and learning best practices within the pharmacy field.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.