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Summer Pharmacy Intern

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Walgreens

5d ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • Chicago

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, willing to work flexible hours, preferably have retail experience, and good math skills for accurate prescription filling.
  • You will assist customers, support pharmacists in dispensing prescriptions, manage inventory, maintain a clean pharmacy, handle cash, and ensure compliance with policies while building relationships with patients.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing me.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the primary responsibilities of the Summer Pharmacy Intern?

The primary responsibilities include engaging customers for a positive experience, assisting pharmacists with duties related to prescriptions, maintaining pharmacy operations, handling cash transactions, and participating in inventory management.

Is prior experience required for this role?

No prior experience is required, but six months of experience in a retail environment and previous work experience with Walgreens are preferred.

What are the basic qualifications necessary for this internship?

The basic qualifications include being enrolled in a school of Pharmacy program, fluency in English, and a willingness to work a flexible schedule including evenings and weekends.

What is the salary range for the Summer Pharmacy Intern position?

The salary range for this position is $16.50 per hour to $25.00 per hour, depending on various factors like geography, skills, education, and experience.

What kind of training will the Summer Pharmacy Intern receive?

The intern will complete required training and maintain knowledge of healthcare and pharmacy developments through continuous learning.

Will the internship provide experience in customer service?

Yes, the internship includes modeling and delivering excellent customer service, engaging with patients, and resolving customer issues.

Are there any specific inventory management tasks involved in this role?

Yes, the role involves assisting with ordering, unpacking, checking, and storing shipments of pharmaceuticals, as well as managing inventory according to company procedures.

Is there an expectation for interns to comply with company policies?

Yes, the intern must comply with all company policies and procedures, including the Pharmacy Code of Conduct and the Quality Improvement Program.

What will the intern be doing under the supervision of the pharmacist?

The intern will assist in the practice of pharmacy, including patient counseling, processing prescriptions, and delivering patient care services.

Can individuals with arrest and conviction records apply for this position?

Yes, qualified applicants with arrest and conviction records will be considered for employment.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.