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Summer Pharmacy Intern

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Walgreens

1mo ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • Northport

AI generated summary

  • You must be in a Pharmacy program, fluent in English, flexible with hours, preferably with retail and Walgreens experience, and have good math skills for accurate prescription filling.
  • You will assist with customer service, support pharmacists, handle prescriptions, manage inventory, maintain pharmacy standards, and complete training while ensuring a positive patient experience.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients.
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training.
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What is the primary objective of the Summer Pharmacy Intern position?

The primary objective is to learn to provide the best patient experience by assisting the pharmacist and pharmacy team members in accordance with state and federal regulations.

What are some key responsibilities of the Summer Pharmacy Intern?

Key responsibilities include engaging customers, assisting with pharmacy operations, supporting patient care services, handling prescription processing, and maintaining pharmacy inventory.

Is prior experience required for this internship?

No prior experience is required, but six months of retail experience and familiarity with Walgreens are preferred qualifications.

What are the basic qualifications needed to apply for the Summer Pharmacy Intern position?

Applicants must be enrolled in a school of Pharmacy program, be fluent in English, and be willing to work flexible schedules, including evenings and weekends.

What kind of training will the Summer Pharmacy Intern receive?

The intern will complete required training and maintain knowledge and skills related to healthcare and pharmacy, including the latest news and developments.

What is the salary range for this position?

The salary range for the Summer Pharmacy Intern position is $16.50 per hour to $25.00 per hour, depending on various factors such as geography, skills, education, and experience.

Are there opportunities for advancement after completing this internship?

While the internship is a learning experience, successful interns may have opportunities for future employment or advancement within Walgreens.

Will the position require working holidays?

Flexible scheduling may include the possibility of working on holidays, evenings, and weekends.

Is there support for individuals with arrest and conviction records in the hiring process?

Yes, Walgreens will consider the employment of qualified applicants with arrest and conviction records.

How does the pharmacy intern contribute to customer service?

The intern is expected to engage with customers, assist with their needs, and model customer service best practices to ensure a distinctive and positive experience.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.