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Summer Pharmacy Intern

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Walgreens

28d ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Healthcare
  • Birmingham

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, flexible with hours, prefer retail experience, and possess good math skills. We consider qualified applicants with records.
  • You will greet customers, assist with prescriptions, support pharmacists, manage inventory, handle cash, ensure a clean pharmacy, and maintain knowledge in healthcare and pharmacy practices.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients.
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training.
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the main objectives of the Summer Pharmacy Intern position?

The main objectives include providing the best patient experience, assisting the pharmacist and pharmacy team in accordance with regulations, and learning pharmacy policies and customer service best practices.

What will my responsibilities be as a Summer Pharmacy Intern?

Responsibilities include engaging with customers, assisting pharmacists in the practice of pharmacy, processing prescriptions, managing inventory, and ensuring a positive customer experience.

Do I need to have prior pharmacy experience to apply?

Prior pharmacy experience is preferred, but not required. Six months of experience in a retail environment is preferred.

Is there a specific schedule I need to follow?

Yes, flexibility is required, including the willingness to work evenings and weekends.

What qualifications do I need to have?

You must be enrolled in a Pharmacy school program and be fluent in reading, writing, and speaking English.

What training will I receive as a Summer Pharmacy Intern?

You will complete required training and maintain knowledge of the latest developments in healthcare and pharmacy.

What is the salary range for this internship?

The salary range for this position is $16.50 per hour to $25.00 per hour, based on various factors such as geography, skills, and experience.

Will this position involve customer interaction?

Yes, customer interaction is a major part of this role, including greeting and assisting customers and resolving any issues they may have.

Are there any specific policies I need to comply with as an intern?

Yes, you must comply with the Walgreen Co. Pharmacy Code of Conduct, company policies regarding prescription errors, and other relevant procedures.

Can I still apply if I have an arrest or conviction record?

Yes, Walgreens will consider employment for qualified applicants with arrest and conviction records.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.