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Summer Pharmacy Intern

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Walgreens

2mo ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Healthcare
  • Huntsville

AI generated summary

  • You must be enrolled in a pharmacy program, fluent in English, flexible with hours, have retail experience, good math skills, and we consider applicants with records.
  • You will assist customers, support pharmacists, manage inventory, handle transactions, report errors, maintain cleanliness, and stay updated on healthcare developments while delivering quality patient care.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing me.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the primary objectives of the Summer Pharmacy Intern position?

The primary objectives include learning to provide a superior patient experience by assisting the pharmacist and pharmacy team, using pharmacy systems to obtain patient and drug information, and championing pharmacy policies and best customer service practices.

What are the main responsibilities of a Summer Pharmacy Intern?

Responsibilities include engaging customers, assisting with pharmacy operations under the pharmacist's supervision, performing duties related to prescription handling, participating in inventory management, and maintaining a clean and orderly pharmacy environment.

What qualifications are required for this internship?

Applicants must be enrolled in a pharmacy school program, be fluent in reading, writing, and speaking English (unless in Puerto Rico), and be willing to work a flexible schedule, including evenings and weekends.

What preferred qualifications might give an applicant an advantage?

Preferred qualifications include six months of retail experience, prior work experience with Walgreens, and good math skills for accurate prescription filling.

Is experience in retail required for this position?

While not required, having six months of experience in a retail environment is preferred.

What is the salary range for the Summer Pharmacy Intern position?

The hourly salary range for this position is $16.50 to $25.00, depending on various factors like geography, skills, education, and experience.

Are there any requirements regarding reporting prescription errors?

Yes, interns are required to immediately report prescription errors to the pharmacist on duty and adhere to company policies concerning pharmacy errors.

Is there an opportunity for personal development and training in this role?

Yes, interns are expected to complete required training and maintain knowledge in healthcare and pharmacy, including recent developments in the field.

Will I have the opportunity to engage directly with customers in this role?

Yes, engaging customers by greeting them and offering assistance is a key part of the Summer Pharmacy Intern's responsibilities.

What should I do if I have a criminal record?

The company will consider employment of qualified applicants with arrest and conviction records.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.