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Summer Pharmacy Intern

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Walgreens

1mo ago

  • Internship
    Full-time
    Placement Program
  • Customer Relations
    Healthcare
  • Cincinnati

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, willing to work flexible hours, and preferably have retail experience, math skills, and prior Walgreens experience.
  • You will assist customers, support pharmacists in operations, manage inventory, handle transactions, maintain a clean environment, and stay updated on pharmacy practices and policies.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients.
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training.
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What are the primary responsibilities of a Summer Pharmacy Intern?

The primary responsibilities include assisting the pharmacist and pharmacy team members in providing patient care, engaging with customers to ensure a positive experience, entering and processing prescriptions, and learning pharmacy operations.

Is prior experience required for this internship?

While no prior experience is strictly required, six months of experience in a retail environment is preferred. Having previous experience with Walgreens is also a plus.

What qualifications must I have to apply for this internship?

You must be enrolled in a school of Pharmacy program, be fluent in reading, writing, and speaking English, and be willing to work a flexible schedule, including evenings and weekends.

What does the training for this internship involve?

The training involves completing required coursework to maintain knowledge and skill in healthcare and pharmacy, including familiarization with company policies and procedures.

Will I be able to interact directly with customers?

Yes, engaging with customers is a significant part of this role, including greeting them, answering questions, and resolving issues to ensure a positive customer experience.

What is the hourly pay range for this internship position?

The current salary range for this position is $16.50 to $25.00 per hour, with the actual hourly salary offered depending on various factors such as geography, skills, education, and experience.

Are there specific tasks related to inventory management?

Yes, responsibilities include assisting with ordering, unpacking, checking, and storing shipments of pharmaceuticals, as well as maintaining stock levels in the pharmacy department.

What should I do if I notice a prescription error?

You should immediately report any prescription errors to the pharmacist on duty and adhere to company policies concerning pharmacy errors.

Does Walgreens consider applicants with arrest and conviction records?

Yes, Walgreens will consider the employment of qualified applicants with arrest and conviction records.

What types of customer service skills are emphasized in this role?

The role emphasizes skills such as greeting customers, making eye contact, demonstrating courtesy, proactively offering help, and ensuring customer satisfaction.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.