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Summer Pharmacy Intern

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Walgreens

1mo ago

  • Internship
    Full-time
    Summer Internship
  • Customer Relations
    Healthcare
  • Cullman

AI generated summary

  • You must be enrolled in a Pharmacy program, fluent in English, flexible with hours, prefer retail experience, good math skills, and we consider applicants with arrest records.
  • You will engage customers, assist pharmacists, manage inventory, handle cash, maintain a clean environment, and complete training while ensuring a positive patient experience.

Requirements

  • Must be enrolled in a school of Pharmacy program.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing me.
  • We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with customers.
  • Learn from store and pharmacy team members, field leadership, team members and customers/patients
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
  • Assists pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns including patient counseling and other health services (i.e. blood pressure, medication therapy management).
  • Immediately reports prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Complete special assignments and other tasks as assigned.
  • Complete required training
  • Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

FAQs

What is the primary responsibility of a Summer Pharmacy Intern?

The primary responsibility is to assist the pharmacist and pharmacy team members in providing the best patient experience, while following state and federal regulations, and using pharmacy systems to process prescriptions.

What kind of training will I receive as a Summer Pharmacy Intern?

You will complete required training, maintain knowledge and skills in healthcare and pharmacy, and learn from store and pharmacy team members regarding customer service, pharmacy policies, and operational procedures.

Are there any educational requirements for this position?

Yes, you must be enrolled in a school of Pharmacy program.

Is customer service experience preferred for this role?

Yes, six months of experience in a retail environment is preferred, along with prior work experience with Walgreens.

What are the working hours for the Summer Pharmacy Intern position?

The position requires a willingness to work a flexible schedule, including evening and weekend hours.

What is the pay range for this Summer Pharmacy Intern position?

The salary range is $16.50 per hour to $25.00 per hour, depending on factors such as geography, skills, abilities, education, and experience.

Will previous criminal records affect my application?

No, we will consider the employment of qualified applicants with arrest and conviction records.

What kind of customer interactions can I expect in this role?

You will engage with customers and patients by greeting them, offering assistance, resolving issues, and developing strong relationships to ensure a positive customer experience.

What kind of duties will I perform under the supervision of a pharmacist?

You will assist in entering, processing, filling, and dispensing prescriptions, as well as supporting patient care services like patient counseling and health services.

Is fluency in English required for this position?

Yes, fluency in reading, writing, and speaking English is required, except in Puerto Rico.

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Walgreens

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walgreens is a leading pharmacy and retail company in the United States, providing a wide range of health and wellness products, prescription medications, and services. Their ultimate aim is to champion the health and well-being of communities by offering convenient and accessible healthcare solutions. Walgreens focuses on improving health outcomes and ensuring that customers have access to essential health services and products.