Logo of Huzzle


Technical Publication – Graphic Designer - Fall Intern

Logo of Ciena


12d ago

🚀 Off-cycle Internship

Ottawa +1

💻 Remote

AI generated summary

  • You are a self-starter with excellent communication skills, detail-oriented, organized, and proficient in Adobe Illustrator, Photoshop, and/or Visio. You can juggle multiple projects, work under deadlines, problem-solve, and prioritize effectively while embracing change and innovation.
  • You will create and update technical product illustrations, communicate with team members, create job aids, manage files, and export graphics in various formats as a Graphic Designer Intern at Ciena.

Off-cycle Internship

DesignOttawa, Montréal


What do we do, and what will you do?:

  • The Content Development team researches, plans, creates, develops, writes, edits, and updates various software and hardware documentation, including product descriptions, installation manuals, operation and administration manuals, user guides, and reference guides.
  • You will assist the Content Strategy team with technical graphic illustration requirements to support Ciena’s Technical Publications team for their software and hardware documentation deliverables.


  • Self-starter with excellent communication skills.
  • Detailed oriented and organized.
  • Working expertise in Adobe Illustrator, Photoshop, and/or Visio is preferred.
  • Ability to transition between changing priorities and requirements.
  • Seasoned skills in problem-solving and judgment.
  • Effective time management skills (prioritize and manage multiple projects) to meet the required deadlines.
  • What Does Ciena Expect of You?
  • A sense of urgency – what’s important to the customer is equally important to you. You make getting things done a priority.
  • Integrity – you hold yourself to the highest level of personal and professional standards of conduct.
  • A commitment to innovation – you continually seek to learn and understand new technologies and ever-changing market conditions and endeavor to apply that knowledge to Ciena’s advantage.
  • You embrace change – thriving in a diverse environment of ever-changing priorities and sometimes stressful situations.
  • The flexibility to work independently with minimal supervision as well as part of a broader team.

Education requirements

Currently Studying

Area of Responsibilities



  • Create, update, and modify a wide range of graphics for technical product illustrations using software such as Adobe Illustrator, Adobe Photoshop, or Microsoft Visio in alignment with the established structure.
  • Coordinate and communicate with various team members as necessary to understand the work request and the timeline for completing the job.
  • Create job aid, either video and/or online documentation on confluence (and/or PDF).
  • File management: Consolidate and move existing graphic illustrations to the target location.
  • Export source graphics to supported formats (.png, .svg, .jpg)


Work type

Full time

Work mode



Ottawa, Montréal