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Technical Writing Intern

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FM Global

1mo ago

  • Internship
    Full-time
    Summer Internship
  • Business, Operations & Strategy
    Education & Teaching
  • Johnston

AI generated summary

  • You must be a rising junior or senior in Business, Communications, or English, with strong technical writing skills, attention to detail, and proficiency in documentation tools.
  • You will document and refine business processes, create and maintain procedural documents, collaborate with stakeholders, and may create process flow charts to enhance operational efficiency.

Requirements

  • Currently enrolled and in a college or university and working towards a bachelor degree in a Business Administration, Communications, English with a concentration in Technical or Business writing.
  • Rising Junior or Senior status.
  • Strong technical writing skills with the ability to produce clear, concise, and comprehensive documentation.
  • Excellent communication and interpersonal skills to effectively collaborate with stakeholders and team members.
  • Detail-oriented mindset to ensure accuracy and consistency in documentation.
  • Basic understanding of process documentation and the ability to grasp complex processes quickly.
  • Proficiency in using word processing and documentation tools (e.g., Microsoft Word, Google Docs).
  • Familiarity with creating process flow charts (preferred but not required).
  • Ability to work independently and manage multiple tasks simultaneously.
  • Strong organizational skills and the ability to meet deadlines.

Responsibilities

  • As a Technical Writing Intern within the Operational Services team of the ESD organization, you will play a crucial role in documenting and refining our business processes. Your primary responsibility will be to assist in the creation and maintenance of procedural and process documents, ensuring clarity and accuracy. You will collaborate closely with various stakeholders, including staff processing groups, to gather detailed information and confirm the specifics of existing processes. Additionally, while not essential, the ability to create process flow charts would be a valuable asset. This role will provide you with the opportunity to contribute to the efficiency and effectiveness of our operations, gaining hands-on experience in a dynamic and supportive environment.

FAQs

What is the main responsibility of the Technical Writing Intern?

The main responsibility of the Technical Writing Intern is to assist in the creation and maintenance of procedural and process documents, ensuring clarity and accuracy while collaborating with various stakeholders.

What qualifications are required to apply for this internship?

Applicants must be currently enrolled in a college or university, working towards a bachelor's degree in Business Administration, Communications, or English with a concentration in Technical or Business writing, and must be a Rising Junior or Senior.

Are there any specific skills that candidates should possess?

Candidates should have strong technical writing skills, excellent communication and interpersonal skills, a detail-oriented mindset, a basic understanding of process documentation, and proficiency in word processing and documentation tools such as Microsoft Word and Google Docs.

Is familiarity with creating process flow charts mandatory for this role?

No, familiarity with creating process flow charts is preferred but not required.

Will the Technical Writing Intern work independently?

Yes, the Technical Writing Intern is expected to work independently while managing multiple tasks simultaneously.

What type of environment can the intern expect while working in this role?

The intern can expect a dynamic and supportive environment that allows for hands-on experience and contribution to the efficiency of the operations.

Does the internship require a strong organizational skill set?

Yes, strong organizational skills are required to meet deadlines and manage tasks effectively.

Is there a commitment to diversity and inclusion in the hiring process?

Yes, FM is an Equal Opportunity Employer committed to attracting, developing, and retaining a diverse workforce.

Protect Your Purpose.

Finance
Industry
5001-10,000
Employees
1835
Founded Year

Mission & Purpose

FM is one of the world's largest commercial property insurers. For nearly two centuries, businesses have trusted us to deliver comprehensive risk assessments, develop robust property insurance plans, and foster engineering-based solutions that help protect them against fire, natural disasters, and more. We provide over one-third of all Fortune 1000 companies with data-backed risk management solutions that allow them to prepare and prosper. Fortune Magazine ranks FM as the United State's 534th most prominent company. With 5,600+ employees around the world, including 1,878 loss prevention engineers, FM is also a great place to build a career.