FAQs
What is the role of a Trainee File Administrator at Kennedys?
The Trainee File Administrator supports the Motor and Casualty teams by undertaking administrative duties on files, completing management information (MI), drafting routine court documents, and ensuring the security and confidentiality of client documentation.
Where are the Trainee File Administrator positions located?
Positions are available in our Birmingham, Sheffield, and Manchester offices.
What are the key responsibilities of a Trainee File Administrator?
Key responsibilities include undertaking administrative duties on files, completing MI, drafting routine court documents, ensuring security and confidentiality of client documentation, and opening, closing, and archiving files while following the firm's quality procedures.
What experience is required to apply for this position?
Candidates should have previous experience in a customer-facing role, and administrative experience in a legal environment is desirable. Proficiency with MS Office systems and good communication skills, both written and verbal, are also required.
Are there specific educational requirements for this role?
Yes, candidates must have studied at GCSE level with grades between A* - C, 9 - 4 or equivalent.
Is previous legal experience mandatory for this position?
No, administrative experience in a legal environment is desirable but not mandatory; the role is open to candidates with varying levels of experience.
What support is available for applicants with disabilities?
Kennedys encourages applicants to inform them if any additional support or adjustments are required to facilitate the application process.
What does SLAs stand for in the context of this role?
SLAs stands for Service Level Agreements, which refer to the commitments made regarding the standard of service to be provided to clients.
Is this position suitable for recent graduates?
Yes, this position is suitable for recent graduates, especially those with relevant customer service or administrative experience.