FAQs
What is the job title for this position?
The job title is Trust & Safety New Associate.
What qualifications are required for this role?
Any Graduation is required for this role.
How much experience is needed for this position?
The position is suitable for candidates with 0 to 1 years of experience.
What is the primary skill required for this role?
The primary skill required is User-Generated Content Moderation - Content Moderation.
What level of English proficiency is necessary?
Advanced English (International) proficiency is necessary for this role.
What kind of tasks will I be responsible for in this role?
You will be responsible for reviewing, classifying, and/or removing content according to client guidelines, as well as investigating complex content issues, advocating for the user community, and participating in process improvement initiatives.
Are there any specific skills that are highly valued in this role?
Yes, strong coping and emotional resilience, excellent communication skills, attention to detail, critical thinking, and decision-making skills are highly valued.
Will I be working individually or as a part of a team?
You will have the ability to work well individually and as part of a team.
Is previous experience in content moderation or customer service necessary?
Previous business process outsourcing, customer service, or content moderation experience is a plus but not mandatory.
What support does Accenture provide for well-being and resilience?
Accenture provides resources for health and well-being and encourages active participation in their well-being support program designed specifically for the Trust & Safety community.
Will I be exposed to sensitive content in this role?
Yes, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content.
Are there specific working hours I need to be available for?
You should be able to work differing rotations/shifts and non-standard work hours.
What does Accenture offer as a global company?
Accenture offers leading capabilities in digital, cloud, and security services, alongside unmatched experience and specialized skills across more than 40 industries.