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Unpaid ONA Case Manager Intern - New York

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International Rescue Committee

Feb 24

Applications are closed

  • Internship
    Full-time
    Off-cycle Internship
  • Business, Operations & Strategy
  • New York

Requirements

  • College student or bachelor’s degree preferred.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook) 
  • Ideal candidate will have experience working with immigrants or refugees in a social service setting. 
  • Must be willing to work varied hours in a hybrid setting.  
  • Fluent in English, both spoken and written; bilingual ability preferred, preferably in Spanish, French, Arabic, Dari/Farsi, and/or Russian.  

Responsibilities

  • Manage a caseload of 90 students.
  • Attend online English classes once a week for case management conversations.
  • Conduct one-on-one meetings with clients outside of class time.
  • Track client meetings and progress in case notes and spreadsheets.
  • Research referral options and opportunities in NYC.
  • Communicate effectively with clients in person and via telephone.
  • Adhere to IRC policies, particularly those related to confidentiality and client privacy.
  • Ability to work with clients from multiple backgrounds with varying English skills.
  • Learning Objectives:
  • Intern will learn how to provide direct services to immigrant and refugee populations.
  • Intern will learn how to effectively build partnerships with employers and broader career development resources such as certification programs, advanced ESL courses, and job trainings.
  • Intern will learn how to manage and record student data, meeting notes, and contact referrals.

FAQs

What is the primary responsibility of the Unpaid ONA Case Manager Intern?

The primary responsibility of the Unpaid ONA Case Manager Intern is to support the Adult Education Department by assisting IRC students enrolled in online English Language classes in achieving their personal goals and providing case management support, as well as career development programs and referrals.

Is this internship paid or unpaid?

This internship is unpaid.

What qualifications or experience are preferred for this intern position?

The ideal candidate should have prior experience in case management and/or social service work specifically with immigrants and refugees.

What program will the intern be working under?

The intern will be working under the Opportunity for New Americans (ONA) Program.

How will the intern assist in the program?

The intern will assist in developing research to build relationships with referral partners and support participants in connecting to outside services.

What type of education services does this position support?

This position supports online English Language classes provided by IRC.

Where is this internship located?

This internship is located in New York.

Who will the intern be supporting in their role?

The intern will be supporting IRC students who are enrolled in online English Language classes.

Are there specific outcomes expected from the internship?

Yes, the intern is expected to help participants reach the goals they set for themselves while ensuring they are connected with additional services.

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International Rescue Committee

We respond to the world’s worst humanitarian crises & help people to survive, recover, and gain control of their future.

Non-profit
Industry
5001-10,000
Employees
1933
Founded Year

Mission & Purpose

The International Rescue Committee responds to the world’s worst humanitarian crises and help people to survive, recover, and gain control of their future. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees and displaced people forced to flee from war or disaster. At work today in over 40+ countries and in 29 U.S. cities, the IRC restores safety, dignity and hope to millions who are uprooted and struggling to endure.