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Unpaid ONA Case Manager Intern - New York

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International Rescue Committee

Feb 24

  • Internship
    Full-time
    Off-cycle Internship
  • Business, Operations & Strategy
  • New York City

AI generated summary

  • Ideal candidate is a college student or has a bachelor’s degree, proficient in Microsoft Office, has experience working with immigrants or refugees, willing to work varied hours in a hybrid setting, fluent in English, and preferably bilingual in Spanish, French, Arabic, Dari/Farsi, and/or Russian.
  • Provide direct case management support for a caseload of 90 students by attending English classes, conducting one-on-one meetings, tracking progress, researching referral options, communicating with clients, and maintaining confidentiality. Learn to build partnerships with employers and career resources while managing student data and contact information.

Requirements

  • College student or bachelor’s degree preferred.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook) 
  • Ideal candidate will have experience working with immigrants or refugees in a social service setting. 
  • Must be willing to work varied hours in a hybrid setting.  
  • Fluent in English, both spoken and written; bilingual ability preferred, preferably in Spanish, French, Arabic, Dari/Farsi, and/or Russian.  

Responsibilities

  • Manage a caseload of 90 students.
  • Attend online English classes once a week for case management conversations.
  • Conduct one-on-one meetings with clients outside of class time.
  • Track client meetings and progress in case notes and spreadsheets.
  • Research referral options and opportunities in NYC.
  • Communicate effectively with clients in person and via telephone.
  • Adhere to IRC policies, particularly those related to confidentiality and client privacy.
  • Ability to work with clients from multiple backgrounds with varying English skills.
  • Learning Objectives:
  • Intern will learn how to provide direct services to immigrant and refugee populations.
  • Intern will learn how to effectively build partnerships with employers and broader career development resources such as certification programs, advanced ESL courses, and job trainings.
  • Intern will learn how to manage and record student data, meeting notes, and contact referrals.

International Rescue Committee

We respond to the world’s worst humanitarian crises & help people to survive, recover, and gain control of their future.

Non-profit
Industry
5001-10,000
Employees
1933
Founded Year

Mission & Purpose

The International Rescue Committee responds to the world’s worst humanitarian crises and help people to survive, recover, and gain control of their future. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees and displaced people forced to flee from war or disaster. At work today in over 40+ countries and in 29 U.S. cities, the IRC restores safety, dignity and hope to millions who are uprooted and struggling to endure.