Veteran Parent Support Role, Neonatal Intensive Care Unit (NICU)

Sinai Health

Jul 10, 2024

Applications are closed

Internship
Part-time
Off-cycle Internship
Healthcare
Toronto

Requirements

Mandatory:
Must be a parent who has had a baby in the Mount Sinai Neonatal Intensive Care Unit who was born at less than 32 weeks gestation &/or any parent who had a baby in the Mount Sinai NICU for less than 1 month and who's graduate child is now older than 1 year old
Skills and Knowledge:
Effective verbal and written communication skills, interpersonal and customer services skills
Demonstrate cultural competency working with and / or relating to diverse populations
Demonstrate satisfactory work performance and attendance history
Ability to work in a fast-paced environment on a multi-disciplinary team

Responsibilities

Commit and understand FICare
Promote and encourage parental involvement in all aspects of FICare programming, such as rounds, classes, parent buddy program, cuddler program, journey beads, and V-Create
Act as a liaison between NICU families and all members of the health care team
Develop and coordinate support to families in the NICU and Neonatal Fellow Clinic
Actively participate on the Patient Advisory Committee (PAC) and attend Neonatal Team meetings
Provide support to current NICU families as requested. This is an optional partnership and families may choose not to be involved with the Veteran Parent Support Role
Participate in the design, implementation and evaluation of services, programs or systems that enhance services to infants and families
Participate in improving organizational performance through recommending areas or approaches for improvement activities
Provide education for families and staff based on input from families using strategies that facilitate learning and open communication
Provide education to all new staff, students and trainees (ex. Nursing orientation, new fellows) on principles of FICare
Participate in NICU committees and the development of policies affecting families
Improve Project, Quality Assurance, others as the PCM determines to be relevant
Coordinate with social workers and team to collaborate on family’s care needs
Facilitate (Co-lead) parent support groups as part of FICare programming in conjunction with NICU social workers
Perform other duties related to the position as required

FAQs

What is the main responsibility of the Veteran Parent Support Role in the NICU?

The main responsibility of the Veteran Parent Support Role in the NICU is to act as a liaison between staff and parents whose baby(s) are currently in the Neonatal Intensive Care Unit, ensuring that parents are active members of the health care team.

What is the Family Integrated Care philosophy that guides the NICU's approach to care?

Family Integrated Care (FICare) is the philosophy that guides how care is provided for infants in the NICU. It views parents as integral parts of the care team, actively participating in their infant's care instead of being in a passive support role.

What are some of the specific duties of the Veteran Parent Support Role in the NICU?

Some specific duties of the Veteran Parent Support Role in the NICU include promoting parental involvement in FICare programming, acting as a liaison between NICU families and the health care team, coordinating support for families, participating in committees and meetings, providing education for families and staff, and facilitating parent support groups.

What are the mandatory requirements to be eligible for the Veteran Parent Support Role in the NICU?

To be eligible for the Veteran Parent Support Role in the NICU, applicants must be a parent who has had a baby in the Mount Sinai Neonatal Intensive Care Unit born at less than 32 weeks gestation or a parent who had a baby in the NICU for less than 1 month and whose child is now older than 1 year old.

What skills and knowledge are necessary for success in the Veteran Parent Support Role in the NICU?

Successful candidates for the Veteran Parent Support Role in the NICU should possess effective communication, interpersonal, and customer service skills, demonstrate cultural competency, have a history of satisfactory work performance and attendance, and the ability to work in a fast-paced, multidisciplinary team environment.

Sinai Health

Discovering and delivering life-changing care in hospital, community and home.

Science & Healthcare

Industry

5001-10,000

Employees

Mission & Purpose

Sinai Health is a leading academic health science centre and a trailblazer for integrated care across the health continuum. Our fusion of science, innovation, care and learning has earned us international, national and provincial leadership for unique programs and compassionate care. Since 2015, Sinai Health has delivered excellent care in hospital, community and home. Comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, the Lunenfeld-Tanenbaum Research Institute and our system partner Circle of Care, Sinai Health discovers and translates scientific breakthroughs, pushes boundaries for health solutions, and educates future clinical and scientific leaders.