VIP Nation Intern

Live Nation Entertainment

Mar 24

Applications are closed

Internship
Part-time
Summer Internship
Business, Operations & Strategy
Nashville

Requirements

Currently enrolled in an accredited College or University; Preferably in a field related to the internship you are applying for
Junior or Senior standing
Previous experience preferred (school, internship, or professional)
Creative thinker and problem solver
Excellent verbal, written, and interpersonal communication skills
Acute sense of judgment, tact, and diplomacy
A strong sense of teamwork and ability to execute programs
Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs. and occasional sitting.

Responsibilities

Deliver exemplary customer service to maintain customer loyalty
Answer inbound calls or emailed inquiries to resolve our customer concerns
Liaise between VIP Nation staff and customers including communicating VIP itineraries, creating guest lists, and other logistics for VIP events
Support creation and execution of social media campaigns & strategy
Assist in reporting VIP sales and managing ticket inventory
Manage and file customer refunds and charge backs
General office duties including:  filing invoices, customer waivers, refunds, scanning, copying, checking the mail
Research for VIP programs as needed
Maintain VIP Nation Info calendar
Proficient in merchandise shipping projects using UPS, USPS or our fulfillment partners
Document and update records through our databases
Contact Venues to obtain information regarding lounge spaces and other VIP package elements
Warehouse inventory and maintenance assistance as needed
Unpack road cases as needed
Final internship project will be assigned at the beginning of the internship program to be presented at the end
Learning Objectives:
Develop communication skills with co-workers, customers, and clients
Learn to manage your time in a fast-paced world with time sensitive deadlines
Expand your knowledge of the live events industry with an emphasis on executing a VIP program

Live Nation Entertainment

Live Nation produces more concerts, sell more tickets and connects more brands to music than anyone else in the world.

Entertainment & Media

Industry

10,001+

Employees

2005

Founded Year

Mission & Purpose

Recognized three years in a row by Great Place to Work® and named one of People Magazine’s Top 50 Companies that Care, Live Nation Entertainment is the global leader in live events and ticketing. With business operations and corporate functions across major divisions including Ticketmaster, Concerts, Media & Sponsorship and Artist Nation, we offer exciting opportunities across every discipline. Generous vacation, healthcare, and retirement benefits are just some of the perks we offer our full-time, global workforce. For any stage in your career, our benefits are designed to help you live life to the fullest. We offer student loan repayment, 6 months paid caregiver leave, Roadie Babies (bring your little ones & a caretaker on your work trips), Music@Home (cultivate your little ones music interest), and tuition reimbursement for ongoing career development. Plus, you'll have access to free concerts, festivals, and more through our exclusive employee ticket concierge.