Logo of Huzzle

Internship

VIP Nation Intern

🚀 Summer Internship

Nashville

AI generated summary

  • You must be a junior or senior in college, have prior experience, superb communication skills, problem-solving abilities, physical stamina, and teamwork skills to be a VIP Nation Intern at Live Nation Entertainment.
  • You will deliver exceptional customer service, manage VIP event logistics, support social media campaigns, assist with ticket sales, handle refunds, conduct research, update databases, assist with warehouse inventory, and complete a final internship project.

Summer Internship

Business, Operations & Strategy•Nashville

Description

  • Are you looking for an exciting internship experience? Our paid Internship Program provides real-world experience for students who are interested in the live entertainment industry. After finishing this program, you will have gained broad experience in various aspects live entertainment business. You can also expect to apply your academic learning to real-world situations and cultivate your leadership, problem-solving, and communication skills. This is a part-time position, up to 25 hours per week.

Requirements

  • Currently enrolled in an accredited College or University; Preferably in a field related to the internship you are applying for
  • Junior or Senior standing
  • Previous experience preferred (school, internship, or professional)
  • Creative thinker and problem solver
  • Excellent verbal, written, and interpersonal communication skills
  • Acute sense of judgment, tact, and diplomacy
  • A strong sense of teamwork and ability to execute programs
  • Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs. and occasional sitting.

Education requirements

Currently Studying

Area of Responsibilities

Business, Operations & Strategy

Responsibilities

  • Deliver exemplary customer service to maintain customer loyalty
  • Answer inbound calls or emailed inquiries to resolve our customer concerns
  • Liaise between VIP Nation staff and customers including communicating VIP itineraries, creating guest lists, and other logistics for VIP events
  • Support creation and execution of social media campaigns & strategy
  • Assist in reporting VIP sales and managing ticket inventory
  • Manage and file customer refunds and charge backs
  • General office duties including:  filing invoices, customer waivers, refunds, scanning, copying, checking the mail
  • Research for VIP programs as needed
  • Maintain VIP Nation Info calendar
  • Proficient in merchandise shipping projects using UPS, USPS or our fulfillment partners
  • Document and update records through our databases
  • Contact Venues to obtain information regarding lounge spaces and other VIP package elements
  • Warehouse inventory and maintenance assistance as needed
  • Unpack road cases as needed
  • Final internship project will be assigned at the beginning of the internship program to be presented at the end
  • Learning Objectives:
  • Develop communication skills with co-workers, customers, and clients
  • Learn to manage your time in a fast-paced world with time sensitive deadlines
  • Expand your knowledge of the live events industry with an emphasis on executing a VIP program

Details

Work type

Part time

Work mode

office

Location

Nashville