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• Starts Jun 30

Volunteering Intern

🚀 Off-cycle Internship


🤑 £23.9K
⌛ Closed
Applications are closed

Off-cycle Internship

Business, Operations & StrategyLondon


  • You will be working alongside The Volunteering Team who will be leading on this 6-month project. The Volunteering Team is made up of brilliant, hard-working, enthusiastic, and vision-focused individuals who want to make volunteering at Cancer Research UK amazing! The team supports different areas in the organisation with volunteering recruitment, engagement, management, and recognition.


  • Highly organised with excellent time management skills and attention to detail.
  • Excellent customer service skills with the ability to provide prompt and effective responses to queries.
  • Ability to multitask and prioritise to complete all activities to high standard and meet targets.
  • Experience of data administration including using and inputting into databases.
  • Experience building relationships with a diverse range of supporters and internal teams.
  • The ability to work in partnership with others to deliver shared objectives and targets.
  • Proactive and able to work independently in a home-based environment.
  • Relevant experience dealing with supporters or customers in a face paced environment.
  • Excellent IT skills, knowledge and experience of computerised tools and systems.

Area of Responsibilities

Business, Operations & Strategy


  • To support with the development of the project, monitoring performance, analysing data and making recommendations for the future planning.
  • To make initial contact with potential volunteers who have applied to volunteer at Cancer Research UK, with a focus on shops and superstores, to confirm their application details, thank them for applying, support them with the recruitment process and ensure a positive experience from the start of their volunteering journey.
  • To support the management of a pool of application data and move the applications forward by working with teams at Cancer Research UK to provide a smooth onboarding of prospective volunteers across to the relevant area, including sending reminders and following up after starting in role.
  • To have regular contact with Shop Managers who will be onboarding the new volunteers to ensure processes are being followed and feedback is being collected in an efficient and timely manner.
  • To help deliver a positive experience at the beginning of the journey, including reminders and follow ups and working with shop managers to ensure a smooth transfer across to stores for face-to-face welcome sessions, induction, training, and continued volunteering.
  • To increase visibility of other local volunteering opportunities recognising the value and impact of volunteering across Cancer Research UK and the potential for long term support of the charity.

Application process

  • Stage 1: Online application:    
  • Complete an online application form – you’ll be asked to answer a motivational competency question and upload your CV.    
  • In our commitment to Equality, Diversity and Inclusion, we operate an anonymised shortlisting process. Please therefore ensure that you have completed the work history section of the application form in full and that you have answered all application questions, as this is the information we will be using to shortlist. CVs are required to be uploaded for all applications, as they will be collected for use later in the process. 
  • Stage 2: Assessment:
  • If your initial application is successful you will then be invited to complete our new situational judgment test. The test poses real life scenarios that a CRUK intern might be met with in their day to day role and asks how you would tackle that scenario. This is un-timed and multiple choice. Please let us know if you think you might require adjustments for this assessment.  
  • Stage 3: Audio Submission: 
  • If you are successful in the previous stage, you will be asked to complete an audio submission, answering competency-based questions. The questions will be emailed to you and you will have a few days to submit a response via an audio recording (no video required).    
  • Stage 4: Interviews:  
  • If you are successful in the previous stage, you will then be invited to a face-to-face interview at our head office with representatives from the team you are applying to.    


Work type

Part time

Work mode


Start date

Jun 30, 2024

Application deadline

Apr 30, 2024




23933 GBP