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Werkstudent (all genders) Dresden

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Zalando

3d ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Sales & Business Development
  • Dresden

AI generated summary

  • You have experience in retail or customer service (not mandatory), can communicate well in German, and are a positive team player who supports colleagues at all times.
  • You ensure a welcoming atmosphere, maintain an attractive store, efficiently handle transactions and returns, and embody Zalando's commitment to sustainability.

Requirements

  • Du bringst Erfahrung im Einzelhandel oder im Umgang mit Kunden (all genders) mit? Wunderbar. Dies ist allerdings kein Muss.
  • Du kannst dich in gutem Deutsch ausdrücken und begeisterst mit einem positiven Auftreten.
  • Du bist ein echter Teamplayer und stehst deinen Kollegen (all genders) jederzeit zur Seite.

Responsibilities

  • Du begrüßt unsere Kunden (all genders) mit einem Lächeln, bist hilfsbereit und hast eine positive Attitude. Durch deinen Service und deine positive Ausstrahlung freuen sie sich auf den nächsten Besuch bei uns.
  • Du trägst sowohl auf der Fläche als auch in der Anprobe die Verantwortung dafür, dass unsere Kunden (all genders) zu jeder Zeit einen gut sortierten und attraktiven Store vorfinden, der zum Shoppen einlädt.
  • Du wickelst all unsere Kassiervorgänge professionell und effizient ab, bearbeitest Reklamationen und Retouren im Handumdrehen und sorgst als letzter Eindruck der Kunden (all genders) für ein tolles Einkaufserlebnis.
  • Du identifizierst dich mit Zalando und unserem Unternehmensziel die Welt nachhaltiger zu gestalten.

FAQs

What is the location of the Werkstudent position?

The Werkstudent position is located in Dresden.

What is the working hours for this role?

This role is part-time, requiring 15 hours of work per week.

What kind of team will I be a part of as a Werkstudent?

You will be part of the Fashion Service team, focused on creating a perfect shopping experience for customers.

Is prior retail experience required for this position?

No, prior experience in retail or customer service is not a must, but it is beneficial.

What language skills are required for this role?

You need to be able to express yourself well in German.

What kind of benefits can I expect as an employee?

Benefits include employee stock programs, substantial discounts on fashion and beauty products, planned working hours, vacation days for volunteering, and wellness support.

Is this position open to all genders?

Yes, the position is open to all genders as part of our inclusive hiring practices.

How can I apply for this position?

Applications must be submitted through the online form on the Zalando website; applications via email will not be considered.

Who can I contact for more information about the position?

You can contact the recruiter, Samuel Tallant, at samuel.tallant@zalando.de, but please note that applications should not be sent via email.

Does Zalando have a diversity and inclusion strategy?

Yes, Zalando values diversity and has a dedicated strategy to promote inclusion in the workplace.

Europe’s leading online platform for fashion and lifestyle.

Retail & Consumer Goods
Industry
10,001+
Employees
2008
Founded Year

Mission & Purpose

Zalando is a leading European online platform for fashion and lifestyle, offering a wide range of clothing, footwear, accessories, and beauty products from various brands. Their ultimate mission is to provide customers with a seamless and inspiring shopping experience, blending fashion with technology to create innovative solutions. The purpose of Zalando is to revolutionise the fashion industry by offering a diverse and inclusive shopping environment where customers can discover and purchase the latest trends and styles conveniently online. They aim to empower people to express their individuality through fashion while fostering sustainability and ethical practices within the industry.