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Working Student - Night Receptionist (m/f/d)

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Hospitality & Retail
  • Berlin

AI generated summary

  • You inspire guests and staff, know local nightlife, are proactive, admit mistakes, and bring both skills and character to the role.
  • You will ensure guest satisfaction, manage cash register accounts, be available for guest needs, and conduct safety inspections throughout the night.

Requirements

  • You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve
  • You’re a doer – and even if you do it wrong sometimes, you openly admit it
  • You’re not just bringing your abilities, but also your character

Responsibilities

  • Even when you’re at the reception late at night, you’ll make sure that guests aren’t just contented, but enthusiastic
  • You’ll make sure that the cash register accounts are done and the day’s receipts are checked before everybody wakes up again
  • You’ll be available through the night as a contact person for all your guests’ needs
  • You’ll be making regular safety inspection tours to make sure no-one gets lost in the building and everything’s peaceful and safe

FAQs

What are the working hours for the Night Receptionist position?

The Night Receptionist position typically involves working late-night shifts, ensuring guests are well taken care of during those hours.

Is prior experience in hospitality required for this role?

No, while prior experience in hospitality can be advantageous, your personality and willingness to learn are more important for this position.

Will I have responsibilities beyond guest check-in and check-out?

Yes, in addition to check-in and check-out, you will manage cash register accounts, conduct safety inspections, and be available for guests’ needs throughout the night.

What kind of team culture can I expect at the 25hours Hotel Bikini Berlin?

You can expect a friendly, informal culture where colleagues become friends and teamwork and mutual respect are valued.

Are there any staff benefits associated with this position?

Yes, employees can enjoy free stays at 25hours hotels for up to 10 nights per year, discounts at Ennismore restaurants and bars, and other benefits from various partners.

Do I need to know the city well to apply?

While it’s helpful to know the city and have tips to share with guests, it’s not strictly a requirement; a willingness to learn is key.

How does the hotel support staff development?

The hotel promotes a culture of growth by encouraging employees to contribute their personality and abilities, which fosters both personal and professional development.

What should I do if I make a mistake at work?

We value openness and honesty; if you make a mistake, you are encouraged to admit it and learn from the experience.

Are there staff social events?

Yes, the hotel organizes fun staff parties and events to promote team spirit and camaraderie among colleagues.

Travel & Leisure
Industry
501-1000
Employees
2005
Founded Year

Mission & Purpose

25hours Hotels is a hospitality brand offering unique, design-driven hotels in major cities across Europe and the Middle East. Their mission is to create unforgettable experiences through distinctive, locally inspired designs and exceptional service. They aim to connect guests with the essence of each location while providing a fun, relaxed atmosphere. Their purpose is to redefine the hotel experience by blending creativity, comfort, and local culture into every stay.