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14612215 WLTJZ1 ID4 CTTI Consultor junior gestion demanda TIC

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Capgemini

1mo ago

  • Job
    Full-time
    Junior Level
  • Consulting
    IT & Cybersecurity
  • Madrid
    Remote

AI generated summary

  • You need 2 years in IT, experience with infrastructure and request management, proficiency in Outlook, Excel, and Word, basic knowledge of information systems, Catalan fluency, and expertise in Jira and ITIL.
  • You will manage application and data center requests, review documentation, create communications, and engage in continuous service improvement efforts.

Requirements

  • Dos años de experiencia en sector TI
  • Experiencia en gestión en infraestructuras TI
  • Experiencia en gestión y seguimiento de peticiones
  • Experiencia en la utilización de herramientas ofimáticas: Outlook, Excel, Word
  • Conocimientos básicos sobre sistemas de información, aplicaciones y CPD (Centro de Procesamiento de Datos)
  • Conocimientos de catalán, hablado y escrito
  • Experiencia en gestión de proveedores
  • Capacidad de relación con cliente y personas clave en diferentes departamentos de la organización
  • Conocimientos de Jira e ITIL

Responsibilities

  • Gestión de peticiones de necesidades / demanda sobre aplicaciones y CPD
  • Revisión de documentación
  • Elaboración de comunicados
  • Participación en el proceso de mejora continua del servicio

FAQs

What is the job title for this position?

The job title is "14612215 WLTJZ1 ID4 CTTI Consultor junior gestion demanda TIC."

What are the main responsibilities of this role?

The main responsibilities include managing demand requests for applications and data processing centers, reviewing documentation, creating communications, and participating in the continuous improvement process of the service.

What qualifications are required for this position?

Candidates are required to have two years of experience in the IT sector, experience in managing IT infrastructures, and familiarity with tools like Outlook, Excel, and Word, as well as basic knowledge of information systems and data processing centers.

Is knowledge of Catalan necessary for this role?

Yes, candidates must have a basic understanding of spoken and written Catalan.

What tools and methodologies are preferred for this position?

Knowledge of Jira and ITIL is preferred for this role.

Are there any benefits or additional perks offered?

Yes, the company offers various benefits, including 24 vacation days, additional personal days, continuous training opportunities, and the option to work remotely from another country for up to 45 days.

Does Capgemini have a policy on diversity and inclusion?

Yes, Capgemini is committed to inclusion and equality of opportunities, with policies in place to support the professional development of its employees in a discrimination-free environment.

Can I apply if I do not meet all the qualifications?

Yes, all applications are valued, and the company encourages potential candidates to apply even if they do not meet 100% of the desired qualifications.

What training opportunities does Capgemini provide?

Capgemini offers extensive training opportunities, including access to online platforms such as Coursera, Udemy, and Capgemini University, among others.

What is the company's global presence?

Capgemini is a global leader with over 360,000 professionals across more than 50 countries.

Get the Future You Want

Technology
Industry
10,001+
Employees
1967
Founded Year

Mission & Purpose

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.