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1LDO0918 Licensed Optician-Missisauga, ON-LensCrafters

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  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Mississauga

Requirements

  • High School graduate or equivalent
  • State Licensure
  • Optical dispensing experience
  • Strong customer service skills: communicator, listener & team builder
  • Knowledge of current store merchandise
  • Strong basic math skills
  • Awareness of current fashion trends
  • Selling skills – ability to use & carry an iPAD/tablet
  • Familiarity with POS, computers & calculators
  • Embrace new technology & change
  • Previous customer service & retail experience

Responsibilities

  • Welcome all customers, set expectations with customers
  • Custom fit glasses & precisely place prescription in lenses
  • Acts as a leader in optical acumen
  • Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
  • Assists team with complex product needs & prescriptions
  • Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
  • Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
  • Ability to multi-task, prioritize & manage time with competing priorities
  • Strive to achieve exceptional results on Brand KPIs & competencies
  • Take pride in store appearance, help to keep store clean, attractive & organized
  • Inform management of safety opportunities; demonstrates safe work practices
  • Resourceful, self-motivated with a desire for continual learning, improvement & results
  • Adhere to company policies & procedure, including discounts, promotions & inventory management

FAQs

What is the job title for this position?

The job title is Licensed Optician.

Where is this position located?

This position is located in Mississauga, ON at LensCrafters.

What type of employment is offered for this position?

This position is part-time.

What are the main responsibilities of a Licensed Optician at LensCrafters?

Major responsibilities include welcoming customers, custom fitting glasses, taking and recording measurements, assisting with complex product needs, and ensuring exceptional customer service.

What qualifications are required for this position?

Basic qualifications include a high school diploma or equivalent, state licensure, optical dispensing experience, strong customer service skills, and basic math skills.

Are there any preferred qualifications for this position?

Yes, previous customer service and retail experience is preferred.

What kind of training will I receive if I am hired?

You will learn about the optical industry and develop customer service and sales techniques needed to grow in your career.

Are there benefits offered for this position?

Yes, benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Does LensCrafters provide accommodations for applicants with disabilities?

Yes, upon request, reasonable accommodations will be provided according to applicable laws.

Is this position open to all qualified applicants?

Yes, LensCrafters is an Equal Opportunity Employer and considers all qualified applicants without regard to various protected characteristics.

Retail & Consumer Goods
Industry
10,001+
Employees
1983
Founded Year

Mission & Purpose

LensCrafters is a leading eyewear retailer that provides a comprehensive range of optical products and services, including prescription glasses, contact lenses, and eye exams. The company's ultimate mission is to enhance the quality of life for its customers by offering high-quality eyewear solutions that combine style, comfort, and precise vision correction. Their purpose is to deliver an exceptional customer experience through expert eye care, a wide selection of fashionable frames, and advanced lens technology, ensuring that each customer achieves optimal vision and satisfaction.