FAQs
What are the language requirements for this position?
The position requires a B2/C1 level in English and a C2 level in Spanish.
What is the primary focus of the EU 3PL Control Tower Specialist?
The primary focus is to provide operational end-to-end support in 3PL buildings across the European External Fulfilment chain, with an emphasis on KPI monitoring and process optimization.
What is the work schedule for this role?
The position involves a 24/7 shift pattern for operations monitoring and support across 30+ buildings in Europe.
What kind of operational experience is preferred for this role?
Candidates should have relevant operational experience and a hands-on approach, specifically in logistics and data analysis tools such as SQL, Python, Power BI, and AI.
Is prior experience with MS Office required for this position?
Yes, relevant experience working with the MS Office suite (Word, Excel, Outlook) is required.
What qualifications do candidates need to apply?
Candidates should have at least a high school diploma or equivalent, as well as expertise in data analysis tools and experience in logistics.
How does this role contribute to process improvement?
The role involves conducting weekly process analysis to drive waste reduction and support continuous improvement and process standardization in Outbound 3PL operations.
Is training provided for new hires in this position?
Yes, new hires will receive operational support training, including tasks related to AFTx launches and migrations.
What type of communication skills are important for this role?
Strong communication skills are essential for bridging communication between 3PL providers and Amazon stakeholders, as well as resolving issues and providing operational guidance.
Does Amazon promote diversity and inclusion in the workplace?
Yes, Amazon is an equal opportunities employer and believes that employing a diverse workforce is central to its success.