7.5t Customer Delivery Driver

Bensons for Beds

Oct 22

Applications are closed

Job
Full-time
Junior & Mid Level
Customer Relations
Logistics
Gloucester

Requirements

You must have a UK driving licence Cat C1 along with a valid driver’s CPC DQ card / valid drivers digital card
Previous commercial driving experience in a 7.5t vehicle
Previous experience and understanding of using digital tachographs
Good people skills and some previous experience in a customer facing role
Ability to lift and manoeuvre heavy items of furniture with manual handling experience is essential
Understanding of EU Driving legislation and tachograph law
Desirable experience of using a PDA
Please note that for insurance purposes you should be aged 21 years or over.

Responsibilities

Lift and manoeuvre customers orders including beds, mattresses and/or bedroom furniture to the room of the customers choice as part of a 2 man delivery team. Ensuring the home is left clean and tidy
Engage all customers by communicating in a warm, friendly and professional manner, ensuring they are left with a positive impression of our service, championing Bensons products and doing all you can to deliver a great customer experience, as you would expect as a customer yourself.
Complete your deliveries on time, to schedule and most importantly ensuring your customers are left happy, keeping your customer informed by calling ahead.
Use the PDA scanner and complete paperwork to ensure customers orders are delivered correctly, promptly and accurately, and working with warehouse and cross dock teams as necessary to ensure products are loaded and delivered safely without damage.
Support an environment and culture within Bensons for Beds where the Customer is firmly at the centre of everything that we do.
Ensure your vehicle is clean and fit for the next delivery to represent Bensons in our communities, monitoring for roadworthiness and reporting any defects, ensuring compliance with all transport legal requirements.

FAQs

What is the salary for the 7.5t Customer Delivery Driver position?

The salary for the 7.5t Customer Delivery Driver position is £34,844 per annum plus benefits.

Is previous experience required for this role?

Yes, previous commercial driving experience in a 7.5t vehicle and experience in a customer-facing role are required.

What qualifications are needed to apply for this position?

You must have a UK driving licence Cat C1 along with a valid driver’s CPC DQ card and a valid digital tachograph card.

Will I need to lift heavy items in this role?

Yes, the role involves lifting and manoeuvring heavy items of furniture, so manual handling experience is essential.

Do I need to have experience using a PDA?

While it is desirable to have experience using a PDA, it is not mandatory.

What kind of working hours can I expect?

The job requires completing deliveries on time, so hours will vary depending on the delivery schedule.

Are there opportunities for career progression within the company?

Yes, there are access to internal opportunities to build your career within Bensons for Beds.

What benefits does Bensons for Beds offer?

Benefits include an employee discount scheme, Medicash for health and wellbeing services, pension scheme, cycle to work scheme, and more.

Is there an age requirement for this position?

Yes, applicants must be aged 21 years or over for insurance purposes.

Will I be representing the Bensons brand in this role?

Yes, you will be the face of our business, representing the Bensons brand while delivering products and ensuring customer satisfaction.

Bensons for Beds

We're on a mission to become a market-leading bed retailer with a strong omnichannel presence.

Retail & Consumer Goods

Industry

1001-5000

Employees

1950

Founded Year

Mission & Purpose

Bensons for Beds specialises in selling a wide range of beds, mattresses, and bedroom furniture across the UK. Their ultimate mission is to provide customers with quality sleep solutions tailored to individual needs, aiming to improve overall well-being through better sleep. The company's purpose is to offer a diverse selection of comfortable and affordable bedding products while delivering excellent customer service, ensuring every customer finds the perfect sleep solution for their lifestyle and preferences.