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70240-Associate/Associé- /Homesense-Vaughan Mills

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The TJX Companies, Inc.

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Logistics
  • Vaughan

AI generated summary

  • You need a high school diploma or equivalent, excellent customer service and communication skills, and the ability to set up and maintain a warehouse environment.
  • You will greet customers, answer queries, process shipments, maintain warehouse organization, handle refunds and exchanges, and assist with fitting room duties while ensuring excellent customer service.

Requirements

  • High school education or equivalent work experience
  • Excellent customer service, communication (verbal and written) and time management skills
  • The ability to set up and maintain a warehouse environment

Responsibilities

  • Greeting customers in a friendly manner; be knowledgeable to answer questions regarding merchandise items, prices and brands and provide information on promotions, TJX Canada policies and procedures, events, and store locations
  • Processing of daily shipments, organization, and set-up of the warehouse area; ensuring all merchandise is received, processed and merchandise presentation standards are maintained
  • Demonstrating a high degree of customer service while processing all refunds, exchanges, and purchases in accordance with company guidelines
  • Assisting with Fitting Room duties including ensuring counter area is clean, organized and has the proper supplies in place and assisting customer inquiries

FAQs

What does the position at Homesense involve?

The position involves greeting customers, providing information about merchandise and promotions, processing shipments, maintaining the warehouse area, and handling customer transactions.

What kind of training is provided for new associates?

Associates receive dedicated training and on-the-job resources to enhance their development.

Is there a merchandise discount for employees?

Yes, associates receive a merchandise discount at all TJX Canada stores for themselves and eligible family members.

What are the educational requirements for this position?

A high school education or equivalent work experience is required to begin your career with us.

What skills are important for this role?

Excellent customer service, communication skills (both verbal and written), and time management skills are essential for this role.

What is the hourly pay range for this position?

The hourly pay range is $17.20 - $18.20 per hour, although it may vary based on skills, experience, and local labor market demands.

Is this position part of a diverse working environment?

Yes, TJX Canada fosters a diverse and inclusive culture, welcoming individuals from various backgrounds.

Are there any support programs available for associates?

Yes, there is an Associate and Family Assistance Program that supports healthy living.

What does "Discover Different" mean in relation to this job?

"Discover Different" reflects the opportunity to learn and grow within the company, explore new experiences, and be part of a supportive community at TJX Canada.

How important is teamwork in this role?

Teamwork is highly valued, as collaborating with co-workers helps meet customer needs and create a fun work atmosphere.

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The TJX Companies, Inc.

Retail & Consumer Goods
Industry
1-10
Employees

Mission & Purpose

TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.

Benefits

  • Competitive Compensation

  • Well-being Programs

  • Associate Discounts

  • Time Off

  • Flexibility to Support Work-Life Balance