FAQs
What is the duration of the contract for this position?
The position is for an 8-hour fixed term contract.
Where is this job located?
This job is located at Bullring Birmingham.
What company is this position for?
This position is for The Body Shop.
What are my primary responsibilities in this role?
Your primary responsibilities include supporting the store management team in driving sales and profit, delivering exceptional customer service, and upholding the company's values and adherence to procedures.
What kind of products will I be assisting customers with?
You will be assisting customers with over 2,000 exciting products that are ethically sourced and designed to meet various preferences and needs.
Do I need experience in retail for this position?
While customer service experience is ideal, strong interpersonal skills and a genuine passion for beauty and the retail industry are also important.
What are the working hours for this position?
Open availability for evening, weekend, and holiday shifts is required.
What skills are essential for this role?
Essential skills include strong interpersonal skills, effective communication, active listening, and a genuine passion for beauty and retail.
Is it important to know about the company’s philosophy and products?
Yes, it’s important to learn about the products, their origins, and The Body Shop's philosophy to effectively engage with and advise customers.
What kind of impact does The Body Shop aim to have?
The Body Shop aims to generate positive economic, social, and environmental impact, emphasizing ethical practices and community support.
Are there any specific personal conduct expectations for this role?
Yes, personal conduct is an important talent driver for this role, alongside collaborative skills, commerciality, and purpose.