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Abercrombie & Fitch - Brand Representative, Third Street Promenade

  • Job
    Entry Level / Graduate
  • Sales & Business Development
    Hospitality & Retail
  • Santa Monica
  • Quick Apply

AI generated summary

  • You must have adaptability, attention to detail, work ethic, multitasking skills, and a desire for continuous learning to excel in this role.
  • You will provide exceptional customer service, maintain store appearance, implement policies, ensure asset protection, and participate in training and development at Abercrombie & Fitch on Third Street Promenade.


  • Adaptability / Flexibility
  • Applied Learning
  • Attention to Detail
  • Multi-Tasking
  • Work Ethic


  • Customer Experience
  • Store Presentation and Sales Floor
  • Communication
  • Asset Protection and Shrink
  • Policies and Procedures
  • Training and Development


What are the key qualities of an Abercrombie & Fitch Brand Representative?

The key qualities of an Abercrombie & Fitch Brand Representative include being outgoing, stylish, helpful, approachable, warm, and able to communicate in a genuine and articulate way.

How important is customer service in this role?

Customer service is extremely important in this role, as Brand Representatives must anticipate and respond to customer needs, prioritize customer satisfaction, and demonstrate relatable, confident, and highly social behaviors on the sales floor.

What is the role of a Brand Representative in maintaining the store environment?

Brand Representatives are responsible for maintaining the store environment by ensuring they are always approachable, warm, and engaging with customers. They are also tasked with initiating conversations and connecting with customers to ensure the customer is always the first priority.

How does a Brand Representative contribute to closing sales?

Brand Representatives contribute to closing sales by communicating in a genuine and articulate way, demonstrating confident and social behaviors on the sales floor, and prioritizing the needs of the customer. By providing great customer service, they are able to connect with customers and ultimately drive sales.

Abercrombie & Fitch Co. is a leading, global specialty retailer of apparel and accessories for men, women and kids.

Retail & Consumer Goods
Founded Year

Mission & Purpose

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life. The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East.