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Abercrombie & Fitch - Key Lead, Covent Garden

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • London
  • Quick Apply

AI generated summary

  • You should have a high school diploma or equivalent, at least 1 year of retail experience, strong customer focus, communication skills, adaptability, and a passion for fashion.
  • You will enhance the in-store experience by supervising staff, coaching team members, and driving daily sales performance through effective store operations and customer engagement.

Requirements

  • Education - High School Diploma/ G.E.D. equivalent preferred
  • Retail Experience - At least 1 year of retail experience is preferred.
  • Supervisor/ Managerial Experience- No supervisory/ management experience is required.
  • Customer Focus
  • Communication
  • Interpersonal Interaction
  • Fashion Trend Knowledge
  • Outgoing
  • Assertiveness
  • Adaptability/Flexibility & Stress Tolerance
  • Poise & Ambition
  • Multi-Tasking
  • Applied Learning
  • Promoting Diversity & Inclusion
  • Work Ethic
  • Omni Channel Services

Responsibilities

  • The Key Lead is responsible for ensuring all customers receive quality in-store experience.
  • They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively.
  • The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

FAQs

What is the role of a Key Lead at Abercrombie & Fitch?

The Key Lead is responsible for ensuring a quality in-store experience for customers, acting as the Floor Supervisor, guiding and coaching Brand Reps and Stock Associates, and driving store performance through customer experience and team achievement of daily sales.

What are the required hours for this position?

The schedule will vary weekly, but candidates should expect to work at least 12-16 hours per week, with required availability on Saturdays, Sundays, and certain holidays.

Is previous retail experience necessary for this job?

While at least 1 year of retail experience is preferred, no supervisory or managerial experience is required for the Key Lead position.

What type of training and development opportunities are offered?

Abercrombie & Fitch provides training and development programs to help associates grow in their roles and advance their careers within the company.

Are there any specific educational requirements for the Key Lead position?

A High School Diploma or G.E.D. equivalent is preferred for applicants to the Key Lead position.

What benefits do associates receive when working at Abercrombie & Fitch?

Associates are eligible to participate in benefit programs, including quarterly sales incentive bonuses, merchandise discounts, a flexible schedule, opportunities for career advancement, and participation in a global team culture.

How does Abercrombie & Fitch promote diversity and inclusion?

Abercrombie & Fitch promotes diversity and inclusion through its various Associate Resource Groups and initiatives aimed at supporting all associates in the workplace.

Will I need to have knowledge of fashion trends for this position?

Yes, knowledge of fashion trends is a preferred qualification for the Key Lead position, as it helps enhance the customer experience and informs product recommendations.

Is this position part of a team-focused environment?

Yes, the Key Lead is part of the store leadership team and works closely with other store associates to ensure the store operates effectively and meets performance goals.

Can I expect an opportunity for career advancement in this role?

Yes, Abercrombie & Fitch offers opportunities for career advancement as part of its commitment to supporting the growth and development of its associates.

Abercrombie & Fitch Co. is a leading, global specialty retailer of apparel and accessories for men, women and kids.

Retail & Consumer Goods
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life. The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East.