Academic Advisor

University of Alberta

11d ago

Applications are closed

Job
Full-time
Junior Level
People, HR & Administration
Education & Teaching
Edmonton

Requirements

A minimum completion of post-secondary education. A university degree is preferred (an equivalent combination of education and experience may be considered).
Minimum of two years experience working within a student service and/or client-based environment, including experience with one or more of the following: student advising/counseling, admissions and records, and program administration.
Proven writing and public speaking ability required.
Excellent communication (oral and written), interpersonal and organizational skills.
Proven ability to provide guidance and coach adult learners and advise students experiencing challenges to refer to appropriate resources as needed.
Ability to work independently and to build and maintain professional working relationships as a trusted team member and positive representative of the Faculty of Science.
Ability to work with multiple stakeholders, and coordinate competing demands.
Proven ability to multitask, prioritize, and develop strategies to solve problems while maintaining superior accuracy.
Strong analytical and organizational skills, including problem assessment and escalation.
Ability to effectively communicate sensitive and/or complex material.
Proven ability to communicate effectively with students and staff who may be in crisis and refer to appropriate services.
Experience managing confidential material in accordance with the Freedom of Information and Protection of Privacy Act.
Experience with student administration system technology in a post-secondary environment e.g. PeopleSoft(Campus Solutions), Slate, Academic Advisement Requirements Tool, and Alfresco.
Proficiency in Microsoft Office, Google Suite, and file management systems.

Responsibilities

Evaluates and makes decisions on applications for admission (domestic and international) ensuring program admission requirements are met.
Conducts research into the credit and course level systems for institutions and courses that have not yet been evaluated; develops and maintains a database of international and domestic transfer credit decisions.
Calculates Admission Grade Point Average (AGPA) from institutions around the world, converting to the U of A's grading system, using standardized weighted average conversion methods.
Advises continuing and prospective students on program-related matters such as: advising on academic standing, providing GPA calculations and scenarios, providing options for activities (e.g. coop, student abroad), advising on program changes, advising on potential transfer credit, and performing advanced program planning.
Identifies, assesses, refers, and advocates for students at risk.
Provides students with information about alternatives, limitations, and possible consequences of academic decisions.
Coaches students to identify problems and possible strategies and resources. Advises students on larger life issues such as health, isolation, financial stress, and career planning.
Monitors the progress of students. Assesses a student's academic standing.
Documents all student interactions and success plans. Re-connects with the student when necessary to monitor success.
Interprets and communicates calendar regulations.
Assists students in making academic decisions such as course selection, building timetables and using online registration systems, and degree requirements.
Approves/denies program decisions such as course overload applications, requests for program interruption or deceleration, change of route, deferred examination applications, transfer credits, and requests for student abroad and exchange programs.
Supports the Associate Dean, Undergraduate in the formulation or modification of policies and identifies progressive and equitable policies and procedures that promote high academic and student service standards.
Handles tasks and projects assigned on an ad hoc basis by the Associate Dean (Undergraduate) or Manager, Undergraduate Programs, sometimes acting on their behalf - such as the transfer process for the BSc/BEd Combined degree program or tracking and evaluating Education Abroad participation results. Must be prepared to stand in for the Manager, Undergraduate Programs, at meetings of university committees dealing with student-related issues (admission and transfer, for example).
Acts as an expert resource to faculty advisors in science and medicine departments.
Completes convocation clearing for graduates to ensure full degree requirements are met.
Review academic records to ensure program requirements and academic standing are met.
Evaluate and approve the eligibility of students for degree-specific notations such as: "With Distinction" or "First Class Honors".
Advises students of any program deficiencies and the consequences.

FAQs

What is the salary range for the Academic Advisor position?

The salary range for the Academic Advisor position is $51,821.52 to $70,382.74.

What are the working hours for this position?

The working hours for this position are 35 hours per week.

What is the closing date for applications?

The closing date for applications is October 8, 2024.

Is this position full-time or part-time?

This position is full-time and operating funded.

Where is the work location for this position?

The work primarily takes place at North Campus, Edmonton.

What qualifications are required for the Academic Advisor position?

A minimum completion of post-secondary education is required, with a university degree preferred, along with a minimum of two years of experience in a student service or client-based environment.

Will internal candidates receive priority consideration?

Yes, internal candidates and former employees of the University of Alberta in the past 18 months will be given priority consideration before external candidates.

What benefits are offered with this position?

This position includes a comprehensive benefits package, which can be viewed at the Faculty & Staff Benefits page.

Is experience with student administration system technology required for this role?

Yes, experience with student administration system technology in a post-secondary environment, such as PeopleSoft, Slate, and others, is preferred.

Does the University of Alberta have accommodations for the hiring process?

Yes, the University of Alberta is committed to creating an inclusive and accessible hiring process and will make accommodations if needed.

University of Alberta

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Mission & Purpose

The University of Alberta is one of Canada’s top teaching and research universities, with an international reputation for excellence across the humanities, sciences, creative arts, business, engineering, and health sciences. Home to more than 39,000 students and 15,000 faculty and staff, the university has an annual budget of $1.7 billion and attracts nearly $450 million in sponsored research revenue. The U of A offers close to 400 rigorous undergraduate, graduate, and professional programs in 18 faculties on five campuses. The university has more than 250,000 alumni worldwide. The university and its people remain dedicated to the promise made in 1908 by founding president Henry Marshall Tory that knowledge shall be used for “uplifting the whole people."